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  1. low_tar_neil

    V100649334 order delivered to wrong place

    That’s weird, they are normally very quick, I have personally spoken to one of them who will be reaching out soon. Do check your spam folder, they sometimes end up in there.
  2. low_tar_neil

    V100649334 order delivered to wrong place

    Hi there, I’m very sorry to hear that, how annoying. I’ve asked one of the customer service team to locate your ticket and reach out ASAP. Please keep an eye on your inbox, and check spam folder if it doesn’t turn up. We will get this resolved for you!
  3. low_tar_neil

    US Vape Mail Ban - USPS/FedEx/UPS/DHL

    Yeah X has deals with regional carriers and their own air freight to get the parcels into the last-mile networks. We have additional networks signed up that aren't part of X to increase coverage, ultimately different companies will be piecing together their own patchwork of solutions, so not...
  4. low_tar_neil

    US Vape Mail Ban - USPS/FedEx/UPS/DHL

    There is a second delivery attempt under the terms of our agreement.
  5. low_tar_neil

    US Vape Mail Ban - USPS/FedEx/UPS/DHL

    We have about 60-70% coverage as of today, we believe it will be closer to 85% in relatively short order. The pickup minimum is 500 for a single pickup, not per month, so if you were only doing 500 sales in a month you would only be able to get one pickup per month which won't be at all...
  6. low_tar_neil

    US Vape Mail Ban - USPS/FedEx/UPS/DHL

    Yeah, we're trying to take a longer term view here, if the big guns like UPS/Fedex banned it when they didn't have to, then there is always a chance in the future there may be the possibility of an exemption. So we will just be doing everything we can to be totally compliant, including any extra...
  7. low_tar_neil

    US Vape Mail Ban - USPS/FedEx/UPS/DHL

    FWIW on vaping.com we're using X but also a number of other smaller local networks to get coverage up as quickly as possible. Unfortunately there is still a 500 parcels per day pick up minimum, so it's going to be a challenge for any smaller vendors left.
  8. low_tar_neil

    US Vape Mail Ban - USPS/FedEx/UPS/DHL

    The good news is that Xdelivery the alternative carrier network has massively reduced shipping times in the meanwhile, and will be expanding the network to cover almost all of the states.
  9. low_tar_neil

    US Vape Mail Ban - USPS/FedEx/UPS/DHL

    Well, they finally published it, effective tomorrow. https://www.federalregister.gov/public-inspection/2021-22787/treatment-of-e-cigarettes-in-the-mail
  10. low_tar_neil

    Vaping.com - No Update on Order

    Wow, sorry for not seeing this sooner, I'm very glad it turned up safe and sound!!
  11. low_tar_neil

    STOP THE NEW VAPE TAX!

    From CASAA - please don't sleep on this one! "The House Ways & Means Committee has revealed that it is considering a tax proposal on nicotine and tobacco as part of the funding bill for President Biden’s “Build Back Better” plan. The provision is designed to equalize taxation across all tobacco...
  12. low_tar_neil

    Are you done stocking up?

    Well, I may know a guy. DM me and I can give you a coupon.
  13. low_tar_neil

    Vapor4life

    When was he sick? I've not seen him for a few years now, but he's never been one to take care of himself.
  14. low_tar_neil

    Vapor4life

    I totally would have bought Steve's throne if I'd seen that sooner :thumbs:
  15. low_tar_neil

    Vapor4life

    Anyone know what happened to them, site has been down for some time, so they appear to have gone out of business? Last I heard they were on the verge of being acquired, so it would be a sad end to a once great company if they are no more.
  16. low_tar_neil

    PMTAs - who is doing what?

    I thought I would resurrect this, as I've just spent hours going through the public FDA list to get a handle on it. There's a bunch of companies missing that I thought would have applied, Voopoo for example have a whole page dedicated to it on their site, and list 6 products, but they are...
  17. low_tar_neil

    Innokin Coolfire Giveaway - 15 Kits up for grabs!

    Giveaways are back, with a great chance to win from our good friends at Innokin! As before we're lucky to have the vaping legends @Dimitris and @pbusardo on hand to answer all your questions! Enter the giveaway simply by posting in this thread and ask Phil & Dimitris a question about the...
  18. low_tar_neil

    Where Is My Order

    If it is no. V100593260 then it is showing as delivered already with USPS no. 9468136895234035134426, signed for by initials R C.
  19. low_tar_neil

    Where Is My Order

    Hi Amy, thanks for reaching out, I just saw this. Do you have an order number so I can look into it for you?
  20. low_tar_neil

    US Vape Mail Ban - USPS/FedEx/UPS/DHL

    Some people are! Caffeine Inhaler Pens with B12 - Inhale Caffeine | nu-x® FWIW I think we're still at the early days of a big shift in consumer behaviour here, both in terms of stimulants generally and of vaping as a delivery mechanism
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