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ProVape Closing
Dear Friends, Due to new restriction and upcoming FDA regulations, we have decided to cease production and close Provape. The market has greatly changed over the last year and includes a lot of new challenges that went into the decision: FDA regulations, FDA preventing us from releasing new... -
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ProChat - All Things ProVape and Beyond
Yeah, someone messed up. While this person lost their job today, it's a reminder that we are all humans and mistakes are made. Hopefully they learned their lesson to not hit the send button on content that was never approved by the company they work for. *sigh* -
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Official ProVari Procyon Page
Hopefully this week, possibly starting tomorrow :) :banana: -
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Official ProVari 3 Thread - P3 *PART 2*
We did get one of these a long time ago. It lasted 4 minutes. When we hooked it up to a volt meter to check its output the device crashed and never worked again. -
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Official ProVari 3 Thread - P3 *PART 2*
It's a good price. Maybe we will buy them all :) -
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Official ProVari 3 Thread - P3 *PART 2*
I'm possibly jumping to conclusions so we will look into it more. Their price is below cost so unless they are getting rid of a few or it's a loss leader, the suspicious part was the price. -
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Official ProVari 3 Thread - P3 *PART 2*
Hmm, something suspicious on that one. -
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Official ProVari Radius Thread - Part 2
I forgot to mention that we can mount a real diamond in the button upon request. :) -
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Official ProVari Radius Thread - Part 2
This is true. We had to custom order the dye, get samples, order qty, production, etc. It's been a process that was started months ago. The release date was even scheduled over a week ago. No connection, but we are sad to hear about the news. -
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Official ProVari Procyon Page
Good question. I'm not sure about this one, but I'll certainly mention it. :) -
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Official ProVari Radius Thread - Part 2
It's hard to say without looking at it but when we get it back, we will diagnose the issues and make improvements to prevent it from happening again. [emoji41] -
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Official ProVari Radius Thread - Part 2
Ok, Thank you. I'll pass along the info to the dealer so they know it's on the way and can arrange an exchange or refund. -
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Official ProVari Radius Thread - Part 2
No worries, thanks for the info. Couple more questions so we can assist. When did you get the device? Have you contacted the dealer about the problem with the windows to arrange a return/exchange since you mentioned it was being returned to them today? -
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Official ProVari Radius Thread - Part 2
Hi Lem, I just checked messages and don't see anything posted. It's ok if you provide order details here too, just tying to track down the order. Was it a Cabernet red as previously mentioned with a translucent sleeve and kabuki? -
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Official ProVari Radius Thread - Part 2
Hi Lem, Can you please provide more info. What color radius did you purchase on order #00005325? What date was it purchased? -
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Official ProVari Radius Thread - Part 2
Thank you, we will arrange to get the device back from the vendor so we can determine the cause. I've already reached out to this reseller, but note that it's Saturday so I may not hear back until next week. -
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Official ProVari Radius Thread - Part 2
Thank you. That's what I want to look into! Can you share the order number as that makes it faster to communicate with the vendor. -
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Official ProVari Radius Thread - Part 2
Hi Lem, I'm sorry to hear about the problem. Which store did you order from? We will reach out to them to look into this problem. -
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Official ProVari Procyon Page
Hi Jim, Dealers pay $199 for the programmer and our cost to make it...very close to what we sell them for. Its not a item we make profit on when you factor in the server maintenance, and updates. Negative profit would be more accurate, but it's purpose is product support. Its a microprocessor...