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  1. V

    Official ProVari Radius Thread

    Parts are supposed to arrive this week, so I'm guessing about two weeks. :)
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    Official ProVari Radius Thread

    When you press the button to check the charge state after its fully charged, that single press is causing the lightening bolt to come on again because it uses a small amount of power. This is putting the unit back into trickle charging. It's just a little too sensitive at the moment but it is...
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    Official ProVari Radius Thread

    Yes...everything rolls forward :)
  4. V

    Official ProVari Radius Thread

    There is no risk of bricking the device, so if something happens you can always start over anywhere in the process of updating. You can also skip updates and you don't need to update incrementally. :)
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    Official ProVari Radius Thread

    Happy Friday Everyone! We have the update page updated, for updates using the update software. Phew, that was a lot of update. You can now download the Radius software and there is a new version available: Ver 18. This fixes a small issue that a few people have seen where the display won't...
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    Official ProVari Radius Thread

    Yes, this is normal. The led is positioned where it will shine through all three buttons :)
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    Official ProVari Radius Thread

    Hello, Hold off on sending the device back. We have something for you to try first that might resolve this. Please email us at provape360@gmail.com :)
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    Official ProVari Radius Thread

    The lead time right now is about 2-3~ weeks due to the backlog of orders. It's hard to answer because it's all dependent on how soon we can get back orders shipped and get to where we have inventory allowing us to ship within a day or two. Hopefully in 2-3 weeks we can get caught up but that's...
  9. V

    Official ProVari Radius Thread

    Hello, When the battery gets towards the end of the charge cycle it will slow to a trickle charge to top off, so while the battery meter shows its full graphically, it's still topping off that last little bit. Once the icon disappears is when it has completed the full charge cycle. :)
  10. V

    Official ProVari Radius Thread

    Hi there, It is normal for the device to get warm while charging and during use and it won't harm anything. Mine does the same thing. :) If you are having battery drain issues, please contact us and we can have you check a few things.
  11. V

    Official ProVari Radius Thread

    We will have to wait until we get production parts, should be next week. :)
  12. V

    Official ProVari Radius Thread

    Hello, The white Radius is going into production in the next ~7 days and once we get some stock built up, we will post on FB/ECF when the ordering starts :)
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    Official ProVari Radius Thread

    As long as it's touching, but doesn't need to be centered. That is stranded wire :)
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    Official ProVari Radius Thread

    Hi USMCotaku, Sorry to hear about the issue. This is the first time I've heard about that one. We will certainly take good care of you and figure out what's going on. We will respond to your ticket tomorrow and also talk to the engineers to see what they think. We like to learn as much as...
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    Official ProVari Radius Thread

    Hi Ramesses, I would recommend the Radius if you like the box style. It's a very nice setup considering you get a battery and charger with the device. It's great for starters. All you need to add is a tank and some fluid and you have a complete kit. :) Hope that helps a little and welcome to...
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    Official ProVari Radius Thread

    There is a 'off' option in the boost menu. It's the first option. :)
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    Official ProVari Radius Thread

    Currently when it's charging you have the battery icon indicate it's charging. I would think having the LED on all the time would be an annoyance for some since they charge at night? If you tie it to the LED on/off, then you would have to turn this off every time, if you don't want it. Adding...
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    Official ProVari Radius Thread

    Sorry, I registered before posting the link, to test, but you can be second :banana:
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    Official ProVari Radius Thread

    www.provape.com/RegisterRadius :)
  20. V

    Official ProVari Radius Thread

    Any standard micro USB will work :) Amazon has lots of options and I would think as mentioned places like target, radio shack, phone stores would have them. This is a cool option: left angle will route the cable down if you want a low profile connector and the cable going down to the bottom...