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    Have a Question?

    You can contact support via the ticket system or call the toll free number and someone can assist you :)
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    Have a Question?

    And by sooner, I guess tomorrow or Monday they will ship :) So we should receive sometime between Monday-Tuesday :)
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    Have a Question?

    Hoping sooner than later, we're trying to get an estimate of when this will be as well. The initial run was very limited, i'll update here the second I know more :)
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    AltSmoke - Lexington, KY Store!

    September 3rd is the tentative soft opening date :)
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    AltSmoke - Lexington, KY Store!

    Lexington, KY 148 West Tiverton Way #150, Lexington, Kentucky 40503 (859) 271-0336 Hours of Operation: Mon - Sat: 10:00am - 8:00pm Sun: 10:00am - 4:00pm AltSmoke Lexington is now officially opened. Ours doors opened at 10am EST on 9/3/2013! If you're from the Lexington, KY area...
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    Battery for the Silver Bullet

    Is it a flat top or a nipple battery?
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    Columbus, OH Store is now Open :)

    His name is Ken :P
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    Protank Version 2 - Now Live!

    They should be shipping out tomorrow, so Monday at the latest Saturday at the earliest. But thinking more Monday than Saturday :P
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    Protank Version 2 - Now Live!

    Kanger Pro Tank Version 2 Now Available! The kanger protank version 2 has just arrived at AltSmoke, things are looking a little different than Version 1. Below are some of the improvements that have recently been added :) Improvements to Protank V2 * Protank V1 & V2 Replacement Coils are...
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    AltSmoke Cincinnati Grand Opening - July 13th!

    Doesn't sound normal, unless it was just the first charge. Did you pick it up in Cincinnati? I would take it back and ask them about it. Is the battery life the same?
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    Suggestion Box! - What would you like to see from AltSmoke?

    LoL I'll comment on the second portion. With our new shipping system we lost that ability of importing tracking numbers in to the emails for some reason. With the new website that will be released in the next week or two (Oh No!!! :P) that will be resolved :) As for the first that would be a...
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    Site is Down for an upgrade :)

    Seems the upgrade was a success, please let us know if you run in to any issues when using the website. So far, everything seems to be running smoothly through our initial tests and the website is now Live Again Thank you for your patience! Orders that shipped out today will be posted to the...
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    Site is Down for an upgrade :)

    Today is the day that we push to a new version for the website. Sadly this caused us to have to take down the website during this major upgrade. But never fear, customer information should maintain in tact. This upgrade will allows us to add new functionality to the website moving forward as...
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    Wow my fourth Sb

    They're truly work horses :P Plus Mr. Chad stand behinds his work :)
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    Thinking about an Omega

    Hope it works out for you :)
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    Quick Update | Warehouse Move/Cincinnati Store

    Sorry about not posting about the website being up sooner, I went home and straight to bed. The staff worked very hard since Thursday to get everything up and running as quickly as possible. Hit a huge bump in the road when we realized that the movers described a painless move which turned in...
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    Cincinnati, OH - AltSmoke Store

    Here's a better picture so people don't have to walk in on their hands :)
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    Quick Update | Warehouse Move/Cincinnati Store

    Alright here's what's going on this week. We've been getting a warehouse ready that we leased back in January, and the day of 'reckoning' is happening this weekend. Basically picking up everything and moving it to the new location tomorrow morning. What does this mean? Basically we will be...
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    New Items & SALE!!!!

    Soon as they say :P It feels like we've been waiting forever to be restocked on select products (T2, T3, Spinners, CE4, Vivi, etc) but we probably will have a sale later this month after these items (Finally!) come in. It's just been a very looong waiting game on some of this stuff.
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    Cincinnati, OH - AltSmoke Store

    All good things come to those that wait...but some of the delayed items we are not going to wait for. We're literally waiting on: Tops to be finished (This week) and the bathroom to get wrapped up and then it's clean clean clean clean clean clean clean :P Won't be much longer now.
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