Search results

  1. M

    Menthol crystals

    Thank you. Mr. Jaaxx looked up the order, and now I see what's going on. I didn't realize when reading your post here that you are in Singapore. We have had absolutely terrible luck shipping there. We almost always have to ship at least twice-- only once has a package actually been returned to...
  2. M

    Never enough funny cat vids..

    *gasp* Of course not!
  3. M

    Never enough funny cat vids..

    I have a photo of ceiling cat on the ceiling over my bed. Mr Jaaxx put him there one day as a joke, and he's been there ever since!
  4. M

    Menthol crystals

    That was at a time when we had a couple of horrible issues come up one right after the other. (see this thread http://www.e-cigarette-forum.com/forum/juicyliquid/234848-issues-solutions-long.html ) Thank goodness everything is straightened out now and running smoothly. I'm sorry that that...
  5. M

    Happy Veteran's Day!

    Thank you, thank you to all of our military, active and not, and the families that miss them and support them. Much love from JuicyLiquid. No mail service today. Packages are ready to go out first thing tomorrow.
  6. M

    Menthol crystals

    JuicyLiquid.com :-)
  7. M

    Never enough funny cat vids..

    Ah, an instigator!
  8. M

    ISSUES & SOLUTIONS (long)

    We have had some major problems lately. First, we switched email programs in an effort to get only customer emails and not the hundreds of spam ones. Turns out, the program was filtering some of our customer emails out as well, so we were not receiving them at all. To make matters worse, we had...
  9. M

    Problem with my order!

    I'm sorry. :-( Please check your email-- replacements went out yesterday and you should have tracking numbers today. We are making some organizational changes effective immediately, the biggest of which is we are switching back to a "night shift." No distractions that way, nor limits on time...
  10. M

    White House Petition

    I'm such a dork. My yahoo email ends in rocketmail.com instead of yahoo.com. So somebody got my registration email, it just wasn't me. Now, all signed! Bumping for others. Also posted on Juicyliquid's facebook page.
  11. M

    Never enough funny cat vids..

    OMG No-no-no cat! I must now share him with everyone I know.
  12. M

    Never enough funny cat vids..

    You're doing it right!
  13. M

    White House Petition

    I'm trying.. It is taking a very long time to send an activation link. Did it take a long time for you? I re-checked to make sure I put in the correct email address and it wasn't in the spam folder. I'll check back shortly.
  14. M

    Menthol Drops back in stock

    Updating right now, thank you! :-)
  15. M

    Received only have order- Will not response to E-mail or posting on their web site

    Thank you! I'm sorry for the inconvenience.
  16. M

    Problem From A Customer - Please Help

    Thanks, Hairball! We got it situated. I can't respond in the new members forum-- suppliers not allowed to post there.
  17. M

    Received only have order- Will not response to E-mail or posting on their web site

    Hi there! Thanks for letting me know. Mr. Jaaxx is responding to you currently from our email account. We will, of course, take care of the situation immediately. And yes, we definitely still care about our customers-- you all are the most important part of our business, and many are friends...
  18. M

    Happy Labor Day!

    I've noticed a lot of disappointed folks on my facebook page for this very reason. You're clearly not alone! We ended up going to O'Charley's instead of grilling. Not as Labor Day-ey, but we definitely had a good time.
  19. M

    Happy Labor Day!

    Hope everyone has a fun and safe holiday. It's rainy here in GA, but we're grilling out anyway in a friend's garage. Good times! Share your plans?
  20. M

    Never enough funny cat vids..

    I saw Puss in Boots, but I thought he was computer generated! LOL I didn't realize it was the same kitty. I kept waiting for him to WALK!
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