Search results

  1. paulc35

    VapeNW Update

    After my email exchange went nowhere I called them and promptly received a RMA# and returned my defective mod, which they replaced the same day...
  2. paulc35

    After a phone call I returned my mod and replacement is on the way

    After a phone call I returned my mod and replacement is on the way
    • paulc35
    • Profile post comment
  3. paulc35

    Update VapeNW

    Update VapeNW
  4. paulc35

    General-Reviews of suppliers

    Oh. Just a side note. I have rarely ever complained about any company. These instances are few and far between. Sorry about my rambling above. I just read what I wrote and I can hardly decipher my comments. Lol
  5. paulc35

    I just read my original post. I hope you were able to figure out what I was saying because I...

    I just read my original post. I hope you were able to figure out what I was saying because I can't. Lol
    • paulc35
    • Profile post comment
  6. paulc35

    Actually so would I. In saying that though. What I have a problem with is when any business...

    Actually so would I. In saying that though. What I have a problem with is when any business has clearly worded return, or exchange policies and they don't follow them. It's not about the money. It's always customer service for me. Some people will sacrifice anything for the cheapest price...
    • paulc35
    • Profile post comment
  7. paulc35

    Hey curious. So if your dealing with one of your rock bottom places and lets say you buy a mod...

    Hey curious. So if your dealing with one of your rock bottom places and lets say you buy a mod and that mod normally is $299, but here at rockin joes vape you can get it for $199 You buy it at $199. Now it arrives to you in 2 days. It's DOA. Are you ok with losing your $199. No exchange...
    • paulc35
    • Profile post
  8. paulc35

    General-Reviews of suppliers

    OMG. People. There are places for . I receive my products and they're r great. If i start a post on the supplier review-negative forum and i talk about i bought a defective mod and tried to return it and the company gives me the run a round and they won't take it back. Now for sales and...
  9. paulc35

    General-Reviews of suppliers

    I know those people. They will always exist. Not talking about them
  10. paulc35

    General-Reviews of suppliers

    Well my friend if all you care a Well my friend if all you care about is the cheapest price and you are willing to take the risk of not being able to return it should it be defective, or even if its real then have at it. my comment is not for you. Read peeps read. I'm talking about negative...
  11. paulc35

    General-Reviews of suppliers

    Yes there are a certain group of peeps have bad luck period. that wasnt generally my comment. i buy ALot!!! Of stuff monthly. Bad customer service is rare. The Run A Round that VapeNW has given me and many others is very sad. Its bad for their business as well. Now everyone of us appreciates...
  12. paulc35

    General-Reviews of suppliers

    I love great companies. I will spend higher prices for decent CS
  13. paulc35

    General-Reviews of suppliers

    Just a thought. Other than "how is their shipping" when someone posts something negative about customer service. "I have a defective product and trying to get exchange, or refund" If you haven't had to deal with the actual customer service side of the business I don't think anyone should jump...
  14. paulc35

    Vape NW opened every email with. "We are truly sorry" they know how to say im sorry, but not...

    Vape NW opened every email with. "We are truly sorry" they know how to say im sorry, but not how to be sorry
    • paulc35
    • Profile post
  15. paulc35

    Vape NW Defective or wrong product

    I want to add. In the emails back and forth with VapeNW. They opened every reply with I Am Sorry sir.
  16. paulc35

    Vape NW Defective or wrong product

    Company is also Vape N Smoke. Has D- rating with BBB . They are not a member of BBB, but they have received complaints
  17. paulc35

    Vape NW Defective or wrong product

    Supplier Negative Review Name of retailer: Vape NW Date of your initial complaint to the supplier Jul 18, 2016 Method used when initiating complaint with retailer Website ticket system Ticket number (if you were issued one) General nature of complaint Defective or wrong product Briefly...
  18. paulc35

    I have written this attempt at product return off as a loss after receiving the last reply from...

    I have written this attempt at product return off as a loss after receiving the last reply from vapenw asking me to contact them through their facebook page, which would be easy for them to process. Really? I couldn't believe it. I rarely write anything negative. What ashamed
    • paulc35
    • Profile post comment
  19. paulc35

    is Vape NW reliable?

    I got another reply again today appologizing and asking me to contact them through their facebook page. I replied with a honest, but polite reply basically stating the $90 i spent wasn't worth this hassle. I am only one customer and I had just started buying from vape nw and I spend at least...
  20. paulc35

    Vape NW Defective or wrong product

    Supplier Negative Review Name of retailer: Vape NW Date of your initial complaint to the supplier Jul 11, 2016 Method used when initiating complaint with retailer Website ticket system Ticket number (if you were issued one) General nature of complaint Defective or wrong product Briefly...
Top Bottom
Forums
Products
Vaping.com
Star Suppliers
Blogs
Menu