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  1. M

    Kuwako is coming...

    Your statement is like saying "Hey, this bike light would be better if it had a bike attached to it". It doesnt, cause its a pipe-head. Nothing more, and it was never intended to be more. The specific reason for making this, are two-fold: 1) Its a low cost accessory for those wanting a pipe...
  2. M

    Janty Neo Classic New Product "Back To The Basics"

    Yeah theres a bit too much priming liquid on those.. just open the silicone flap, and blow at the end with the screw thread and it should all come out - then fill liquid and youre good to go! :)
  3. M

    Janty Neo Classic New Product "Back To The Basics"

    As i adressed in the other thread where you asked about this; What you are describing is NOT normal. It sounds to me like you didnt insert the silicone flap into the puromizer - and if you did, you didnt close it! :)
  4. M

    Puromizer leaking...need advice or help.

    Hey - well your problem is very atypical, the only time we have ever heard of people having this problem is when they opened up the silicon flap while smoking - this causes the liquid inside to run out like youre describing. So, the only thing i can think of is to ask if you have inserted that...
  5. M

    Janty Neo Classic New Product "Back To The Basics"

    Hey The puromizer window is a plastic shell, so dont worry about cracking it. As for the rotation, it can rotate, but its not "ment" to be rotated. So be a bit careful - but you should be fine :)
  6. M

    Janty Neo Classic New Product "Back To The Basics"

    The silicone flaps will be available as accessories - if you buy a neo set, you get something like 5 or 7 spares with the set. For refilling, and to avoid losing it -> instead of holding back the flap, just open it, turn it 90 degrees out, pour in liquid, and turn it back. Easy as pie :) And...
  7. M

    Self Destructing Janty NEO on Auto airflow Battery

    First of all, we always recommend that you carry your devices safely - on an auto, this could mean losen the puromizer when carrying it in your pocket/purse- for charging, we never recommend you do this without being able to keep an eye on the charger ( ie never do it overnight ) and so on and...
  8. M

    Janty Neo Classic New Product "Back To The Basics"

    Oh no no, no need to do that. . mistakes happen :) I could probably have worded myself better !
  9. M

    Janty Neo Classic New Product "Back To The Basics"

    Hi Manny For me, its best to hold it with the end of the e-cigarette facing down at a slight angle.
  10. M

    Janty Neo Classic New Product "Back To The Basics"

    No - i mean that alot of liquid vendors claim that their PG is PG, when it is infact PG mixed with 30-40-50% VG. So people think they are using the "right" PG liquid, but infact theyre using PG that has been changed with VG in order to give more vapor. :)
  11. M

    Janty Neo Classic New Product "Back To The Basics"

    The puromizer is ment to be used with a Janty NEO Classic battery - if youre using an ego clone, your experience in burnt taste may vary, seeing as some of these clones are definately not delivering the balanced output that we want them to, in order to have a nice vaping experience with the...
  12. M

    Janty Neo Classic New Product "Back To The Basics"

    If this is on the auto battery, try removing the silicone ring covering the LED at the bottom and problem should be solved. We are looking into a possible solution for this. Mind you, that im not saying the autos are defective, just that in cases like you are describing, this will alleviate the...
  13. M

    Janty Neo Classic New Product "Back To The Basics"

    Doesnt sound good - i have no complaints here though, im still using the first one i got and its going strong. You must have gotten an unlucky batch or something =/
  14. M

    Kuwako is coming...

    Heres a little preview of the Janty NEO Classic Auto in black, on the Kuwako!
  15. M

    Janty Neo Classic New Product "Back To The Basics"

    I believe there are pictures up on the EU store of the black kits!
  16. M

    Janty Neo Classic New Product "Back To The Basics"

    I would probably not put liquid in that order, depending on how your customs are - just to make sure, i would purchase the set from europe, and then the liquid from somewhere Janty USA.
  17. M

    Janty Neo Classic New Product "Back To The Basics"

    Sorry to hear that , but thats not normal so yeah go ahead and open up that ticket.. all the ones i have are still going strong without any signs of fading.
  18. M

    Janty Neo Classic New Product "Back To The Basics"

    It depends - there are always a bit of tolerances in these mechanisms, - so for one its one way, for another its the other way. You can also adjust the airflow ring in order to "kill" the whistle, or improve the airflow. I will say that i have mainly heard of a problem when people dont screw it...
  19. M

    Janty Neo Classic New Product "Back To The Basics"

    Hi RB, No no dont worry, i dont mean that youre causing trouble - hence the smiley after my comment! :) Im sorry to hear that its not working out 100% for you, im crossing my fingers that your problems will end there though!
  20. M

    Janty Neo Classic New Product "Back To The Basics"

    ..and this is why i dont help out with CS on forums. :) You cant please everyone. I only mailed him about this one ticket to get a response, and what i told you is what he told me. Now i dont interfere with how he does his CS at all - thats his function, so dont shoot me im just the...
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