Walrus,
I had no idea that the paypal dispute was from you as your real name is not close to your screen name. I will handle this right away and apologize for the confusion. We honestly intended no harm.
Jeff
As Ludo mentioned the shipment has finally arrived. We have finished unpacking and will be processing orders throughout the night. We hope to finish up the bulk of orders by tomorrow morning.
We will be emailing tracking information once we have packed your order. These will ship out in...
Quick Update!
The site went down last night at 8:00 and we apologize for anyone who was trying to reach us while we were down.
I just spoke to the hosting company and they have isolated the problem but have had to change several of our IP addresses. What this means is that the site is...
Hello Everyone,
We've just received word form our website host that our sight is currently in the process of a "DDO Attack"... Basically someone is trying to hack the site and shut us down.
Our server company is on this and trying to isolate the source, however, as they explained to me...
Hey everyone... My sincere apologies if you are among those who we have not responded to. Long story short we have recently moved into a larger office facility and it is possible that some emails were lost during the move, especially if you had emailed dispatch@jantyusa.com.
We are all settled...
We recently moved to a new office building and are awaiting our phone line installation/transfer. We are hoping to have these back up and fully operational by next week. Our apologies to anyone having a difficult time reaching us by phone. Please email us at info@jantyusa.com and we will do...
Do I need to post all of my responses to your emails? Including the one where you praised our customer service and fast shipping. Please email me so you can stop writing these strange messages on a public forum. My email is info@jantyusa.com and I will do whatever necessary to correct your order.
Wow... There's a time and a place for everything. You always could just email us and we'll take care of your order problems. I don't think the forum is the proper place to be handling this.
Originally Posted by deewal
What i find strange about this is, if Ruyan are such a Big Company why do they only employ 1 guy called Jeff in the US and 1 guy called Ludo in Europe ?
I mean what's the point of having a the Sole Right to sell these things and not employing enough people to make...
Hello all,
Some new items are now available at Janty USA and ready for immediate shipping. The Dura sets are also back in stock.
Janty Dura Accessories:
PPC Chargin Case - Available in Black, Silver, and Blue
Janty Dura Cartridges:
RY3
RY4
Camel
Cola
Rum
French MLB
Virginia
Coffee...
Hey everyone... Sorry for the confusion here. If you were one of the first 50 to purchase the mini fogger you should have received the following with your order:
- 2 Batteries
- 2 Atomizers
- Charger and Adapter
- 1 Pack of Cartridges
- 1 USB Adapter
The USB adapters came a bit late so some...
Wow... I thought this thread was about our Holiday Sale!
Somebody woke up on the wrong side of the bed this morning... or maybe every morning.
New Liquid Flavors are also available now at Janty USA. Enjoy!
We will be offering the Janty Kissbox Classic models (Both Extended and Standard) at reduced pricing during the Holiday season. The Kissbox Classic sets will be available for shipping on 11/23.
You may now pre-order at the reduced pricing and also enter the coupon code JANTYXMAS (all caps)...
"I'll keep my eyes peeled. Have you already made note of the white house place I mentioned a while back? //whitehouse . hsv. net"
Lucisac,
These guys are legit... The are a distributor for us in Alabama and use the website to process orders for their customers.
Jeff
JantyPA is a reseller for Janty USA... They support our retail sales operations in parts of Pennsylvania. All internet orders for Janty products in the USA run through JantyUSA so we've had the reseller take down their site. If you see Janty products being sold on other websites for US...
We are offering special discounted prices on all Janty Yentl Kissbox Sets, Janty Classic Sets, and select Yentl accessories. This pricing will be valid on our website until the sets are completely sold out. You can order now at JantyUSA dot Com.
Janty Yentl Kissbox Set - 71.50 USD
Janty...
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