20% OFF for Entire Store! American Labor Day Sale

[AlmightyEvan]

Dear friends,

American Labor Day is just around the corner, we would like to celebrate this day with all you hard-working people. So here comes our large sales for retail customers, with up to 20% off. If you plan to upgrade your setup recently, now you have a perfect chance to get your favorite gear at an amazing price.

Sales Time:
11:30 AM August 30, 2016 - 23:30 PM September 5, 2016 (GMT+8)

Sales Details:
20% OFF For Almost Entire shop by using the Code "ALABOR" (except for Excluded items)!
US$1 - US$5 Series and clearance items Excluded
GeekVape new items and Digiflavor branded products Excluded

Note:
1. This sale is only for Retail Customers. All the discounts above refer to goods cost only, shipping fee excluded.
2. The discount will be deducted automatically by system once you input the code "ALABOR".
3. Unpaid orders will be cancelled if not paid within 3 days, so don't forget paying!

Enjoy Shopping at heavengifts.com!

Shopping Page: http://www.heavengifts.com/

 

[kardelen]

Someone calls you and says " we have bulk sales for you and guarantee for customs clearance". And you buy it, but it returns from customs.
Then the company says yes it coldn't pass the customs clearance, so we can't make refund, it's our staff's fault.
This is a fraud. And the company says we can't give your 322 dollars. You have my money for 3 months heaven gifts.
Please share this. And never buy from them. Don't be the heaven gift's new victim.

 

[AlmightyEvan]

Someone calls you and says " we have bulk sales for you and guarantee for customs clearance". And you buy it, but it returns from customs.
Then the company says yes it coldn't pass the customs clearance, so we can't make refund, it's our staff's fault.
This is a fraud. And the company says we can't give your 322 dollars. You have my money for 3 months heaven gifts.
Please share this. And never buy from them. Don't be the heaven gift's new victim.

Hi, we feel sorry about it. Regarding the problem you encountered, we would look into it. If the case you said was really happened, we will take care of it. Please ease your mind a little bit. Sorry again.

 

[kardelen]

I wrote you a very firm letter. But no results. How you going to solve? I ı want to warn people about it. It is not fair.

Employee errors have to take your company. But it does not take. But the staff's fault that he accepted. Ama3 months does not pay me my money. This is a fraud.

 

[AlmightyEvan]

Guys, we need to clarify this case. Our dear @kardelen customer is from Turkey. Some of you might know Turkey banned e-cigarette long time ago. So we normally suggest Turkish customers to choose airmail like Netherlands airmail as the shipping method. This way most time helps Turkish customers to get their parcel smoothly. But we cannot promise parcels won't be caught by Turkish customers. Meanwhile, this shipping method takes months to deliver the parcels.

What unfortunate thing is @kardelen's parcels was returned by Turkish custom. According to our after sale policy, we shall receive the returned parcels, then we can refund to our customers. And our service have been taking care of this case from A to Z. We hope all our customers can be understand, it eases our pressure and gives us more energy to take care of the problems. Thank you.