8% off for Temporary shipping delay

[newsunshine]

Dear customers,

We are sorry to inform you that orders sent from 10th May may be delayed for 1 or 2 business days, because this week there is a sampling inspection by post office or customs in china due to World's Fair in Shanghai, China.

It is only temporary. shipping will be back to the normal soon.

we are sorry for the delay and appreciate your patience.

Amy

 

[Lubomir123]

Does this include orders "shipped" on the 10th?
Shipped like, when you send e-mail that our order is shipped.

 

[newsunshine]

Does this include orders "shipped" on the 10th?
Shipped like, when you send e-mail that our order is shipped.

I am sorry that this includes orders shipped on the 10th. May.

all orders will be processed by our post office and customs after they leave our warehouse before they leave China.

 

[newsunshine]

I am sorry to inform all that the accidental sampling inspection will likely happen to a small amount of packages again in coming two weeks. the selected packages may be delayed for a couple days. most packages will leave china smoothly as before.

so from 11th. May to 24th. May, all retail orders can get 8% off at check out by using the discount code: hcmay to get a compensation for the likely delay in shipping.

 

[sheep]

How about something for those of us who are suffering the earlier shipping delays! My package was shipped EMS on April 28 and is still showing as "International item en route to Canada" for two weeks now.

 

[Lord_Vapor]

My package just got the hammer from customs, something to do with batteries and the order was placed on May 02/10. My question is my package going to be affect by this as it was just re-shipped on the 10th?

 

[newsunshine]

My package just got the hammer from customs, something to do with batteries and the order was placed on May 02/10. My question is my package going to be affect by this as it was just re-shipped on the 10th?

I am sorry that your package was selected for inspection so it was delayed.

it has left china to your country after we reshipped it with a new tracking number. so it will not be affected by the inspection again.

 

[ecomums]

Can you let me know if this also affects my order 11036 that I was told shipped on the 10th, but the tracking information doesnt work for.

Also how do we claim the discount since we have already paid, as the old code for shipping didn't work?

 

[newsunshine]

Can you let me know if this also affects my order 11036 that I was told shipped on the 10th, but the tracking information doesnt work for.

Also how do we claim the discount since we have already paid, as the old code for shipping didn't work?

i have no idea whether your order will be selected now. but the tracking on the site can tell that in a few days.

actually only a few orders may be affected.

you already got a 8% off at check out by using another discount. so i am sorry that you can not get more discount.

 

[Lord_Vapor]

I am sorry that your package was selected for inspection so it was delayed.

it has left china to your country after we reshipped it with a new tracking number. so it will not be affected by the inspection again.

No problem, it happens. But when I seen the posting I thought "what twice on the same order". Really looking forward to trying those mega atty's, thanks

 

[sheep]

It's now 3 weeks since my order and it's nowhere in sight. Hasn't even hit customs yet. Very frustrating

 

[newsunshine]

It's now 3 weeks since my order and it's nowhere in sight. Hasn't even hit customs yet. Very frustrating

i am sorry for the delay. could you send us your order number? thanks.

 

[sheep]

Hi Amy, I've emailed you the order number. Over 3 weeks now and it still hasn't hit customs here.

 

[newsunshine]

Hi Amy, I've emailed you the order number. Over 3 weeks now and it still hasn't hit customs here.

I am sorry that EMS to Canada is very unstable sometimes.

we are checking your order on our end and hope to find where it is soon.

 

[sheep]

ah forget it. i don't want to be a mr. complainy-pants.

 

[sheep]

But now I have them and am happy happy again. Thanks again for all your help Amy!

 

[newsunshine]

But now I have them and am happy happy again. Thanks again for all your help Amy!

That is a great news. Hope the delay won't happen again.

 

[Evelwmn]

YOu think we should be good to order again now? No more delays on the horizon is there?

 

[newsunshine]

YOu think we should be good to order again now? No more delays on the horizon is there?

surely. we have no trouble getting eliquid and ecig through our customs here.