My husband and I ordered strawberry & mango from them on 3/4/2010 and it's 3/9/2010 and our order hasn't even been shipped out yet, it's still processing. We contacted mjsmoking via their contact form and we haven't so much as gotten a reply. Their shipping policy states 1-2 days on processing 5-7 days on shipping and no processing on weekends. We ordered on a wednesday night @ 10pm cst or so, so we figured they wouldn't get the order until thursday morning, no problem. so we figured at the latest the order would be mailed out on Monday. Today is Tuesday and thanks to mjsmoking, we had to buy a pack of analogs and buying 1 pack at a time until our juice is shipped. There's been no word on a backorder, or some other reason why our order status is still saying processing and not shipped. I guess mjsmoking.com doesn't realize we are still addicts to nicotine and have seriously messed up our quit smoking analog commitment. Also, due to this problem, we couldn't tell you what the quality of their product is, but it would also be nice if someone from mjsmoking would at least tell us something about our order because they did receive our money on 3/4/2010. If knew luci brand had more juice for the money, we would have order our ejuice first, but being newbies, how could we have known what to expect? We would have also known to buy ejuice, from another vendor and spend a little more money with a different vendor.