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Anybody use eastmall.net?

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MrBrown

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ECF Veteran
May 12, 2009
59
15
Hurst, TX
My order showed up ok. No customs problems, aside from that the USPS does not update their trackers.

However I didn't find any of the different types I ordered (Hilton, marlb, ry4, french pipe, all 36mg) to really have much flavor. In fact they all seemed to have about the same taste. The Pipe did carry a bit more throat hit but that was about the only difference.

Just to update this post. I did get in touch with East Mall, in fact they called me, and offered to replace my entire order free of charge. They felt that if I had not color or flavor in my eliquid that there must be something wrong with the batch. They wanted to prove their product and make sure I, as a customer, was happy.

While the order was shipped out immediately after our conversation (yesterday) of course I have not received it yet (still no teleporter) however I do have to say that the customer service from east mall is hands down the best I have recieved from any company for any product.

This level of service alone is reason enough to give them a try.
 

Lika

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Feb 6, 2009
517
1
Dallas - USA
Just to update this post. I did get in touch with East Mall, in fact they called me, and offered to replace my entire order free of charge. They felt that if I had not color or flavor in my eliquid that there must be something wrong with the batch. They wanted to prove their product and make sure I, as a customer, was happy.

While the order was shipped out immediately after our conversation (yesterday) of course I have not received it yet (still no teleporter) however I do have to say that the customer service from east mall is hands down the best I have recieved from any company for any product.

This level of service alone is reason enough to give them a try.

That's great to hear, MrBrown. I haven't tried any of their flavored liquids yet. But I am very happy with the unflavored juice I have from EM. I also have some mango and kiwi on the way so I hope it's going to be good. I should know in a day or two.
 
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