Anyone else having trouble placing an order?

[JenJen]

I have gone to the website several times over the past few days and tried to order an Ego starter kit. I make all my color selections and hit "add to cart" and nothing happens! So today I tried to order something else to see if it was just the ego I was having problems with and I can't add anything to cart - it just sits there!

Did they change the website? I never had this problem before, so I am wondering what is up...

 

[K9Luvr]

No, I ordered without any problem. Clear your browser cache and try again. Good luck, you can always call CS.

 

[CDC700]

Ordered an EGO this morning on my iphone, worked fine....

 

[scott58]

No problems getting my 5 bottles of TT either.

 

[BHam]

What browser were you using and were you able to order eventually?

I have gone to the website several times over the past few days and tried to order an Ego starter kit. I make all my color selections and hit "add to cart" and nothing happens! So today I tried to order something else to see if it was just the ego I was having problems with and I can't add anything to cart - it just sits there!

Did they change the website? I never had this problem before, so I am wondering what is up...

 

[JenJen]

It was something with FireFox - I uninstalled it and re-installed it and good to go now - thanks!

 

[K9Luvr]

It was something with FireFox - I uninstalled it and re-installed it and good to go now - thanks!

Glad you were able to work it out and let us know.