Anyone try the E-Pack from e-cig.com?

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bishybob

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Jun 9, 2008
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I don't have any experience with it, but the impression I get is that the main pack is a battery, that recharges the smaller cigarette-sized batteries. Recharging one battery with another battery seems like a unnecessary and complicated step, and I don't know how well that will work. I've used the rechargers for cell phones and gameboy batteries that use regular AAs, and rechargable battery packs and they have a very limited lifespan.
 

sanneke

Moved On
May 28, 2008
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Personally I would avoid buying anything from e-cig.com.
Their products do not hold up, most of the time they do not work when you first receive them.
And if you're lucky they will work for a week, and then crash and burn.
Their customer service is terrible.

If you e-mail them and tell them of the problem, then, if you're lucky you get an e-mail back, ignoring the problem you have, all they do is refer you to their "problem solving page".

There are sellers on e-bay now.

Be careful ordering directly from China.
I ordered and this morning I received an email that it will take up to a month for me to receive my order because customs in China are inspecting packages very careful because of the Olympic games.

There are companies who distribute e-cig in the USA now, njoy is one of them, also one poster here sells them.
There's a list here somewhere, that Smokey Joe posted.

general-list-of-suppliers-t5.html

Hope this helps.
 

TropicalBob

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Jan 13, 2008
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From personal experience and reading the numerous angry posts on E-Cig's forum --- do not go there. Just remove E-Cig from your list of e-device suppliers. You will pay with far more than your currency if you continue to order their products. If you have any doubts about those of us who bash E-Cig, spend some time reading their own forum -- and know that many angry posts (mine included) were removed and the poster banned (I was).
 

trog100

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May 23, 2008
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they have to be given credit for having a public forum.. not many sellers would dare.. so far they havnt banned me.. as u can imagine i havnt been entirely complimentary.. i dont like buying from china period.. but then again i dont like paying 350 dollars for a ruyan e pipe which also comes from china and even if ordered from the american ruyan recommended seller is to special order and takes a quoted month for delivery..

imagine selling to the world.. speaking chinese when the world dosnt.. perhaps if we took the trouble to communicate with them in their own language we might get better results.. he he he

why do i stand up for em.. dunno.. but i think they are "trying" and i dont expect good after sales service from a bunch of chinese speaking dudes on the far side of the planet selling what in essence is an unreliable disposable cheap product..

but buy locally if u can.. it is worth paying a little more for.. but not five or six times the price..

trog

ps..in fact they even sent me a 20 dollar voucher for my contribution to their forum.. so being as i am now on the payroll.. ignore anything nice i say about em.. he he he
 
With all due respect trogg, I understand what you're saying. You don't have the cashflow to put out there for the more expensive ones and I can respect that one. Neither do I.

But after buying non-working stuff from e-cig.com, I'm throwing money down the drain 30 to 50 bucks at a time and it's adding up to what I could have spent on a better model with better customer service.

I've been doing the math on all of my non-working stuff plus the shipping and it's not worth it. I ACTUALLY come out cheaper for better models. And with Jane and Njoy, I've been getting pretty darned good customer service. And I hear that Janty is awesome on customer service as well. That's where I'm going to keep my dollars going. Where I know that I'm treated right and my stuff is gonna work. :D
 

TropicalBob

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Jan 13, 2008
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Agree on Meltrex 100 percent. He defines service.

I never again plan to support with my currency a company with broken products and a complete lack of customer service. And I don't accept the idea that I have to buy five of something to get one good unit. That's not my reality. That's nuts. We're not talking plasma TVs here. The e-cig borders on "toy". At the least, I want my toy to work or my money back. Most sellers understand that and bend over backwards to assure satisfied customers for future business and references. Those that don't deserve to fail. E-Cig certainly doesn't. Melrex's Myecig, Ruyan, Njoy, Crown7, Sedanza, Gamucci and some fine eBay sellers like Jane and Pillbox do.
 

trog100

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May 23, 2008
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its all about economics karen.. suck it and see.. i have tried the e-cig mins.. three lots.. not just one.. good service reliable delivery the product works.. but not for me.. not enough smoke.. for a placebo or light smoker no probems.. for me useless but i aint gonna blame e-cig for that.. i have sold them on to such a smoker he is happy with them..

ecig cigarillo.. very cheap.. very simple.. lots of smoke.. four failed atomizers within a week.. if they last just but two weeks on average i would be happy with them.. i have ordered some more to make sure.. they cant be that bad.. he he

ecig pipes.. well.. three lots with spares total cost 380 dollars.. so far so good.. now i could have ordered the same amount from ruyan the cost would have been about 1500 dollars.. any fool can throw money away and play safe.. but as to the economics which works out cheaper i dont suppose i will ever know..

as to customer service.. i could try and get some more 8 dollar atomizers out of c-cig and whine about the communication problems but i wont i will simply buy some more and if they dont last a bit longer give up on e-cig cigarillos and put it down to experience..

to be honest i dont want customer service.. i can talk live to yoyo any time i want.. all i want is for them to sent me the bits i order and let me make up my own mind as to whether or not i order any more or move on..

as i have said before i view the atomizers and batteries as disposable items just like i view the carts and liquid.. i also know that e-cig are at the mercy of chinese customs and the shipping companies.. i dont blame them for that..

dont forget customer service is only needed if the things u buy dont work as they should.. and customer service has to be payed for.. i am simply choosing not to pay for something i dont want or expect..

and if we dont need e-cig for anything else we need em for their liquid and the current problems with that aint their fault..

trog

ps.. as for pillbox the UK equivalent of the US meltrex.. a good guy with good service.. but without trying the bad ones its impossible to define the good ones.. for what its worth pillbox also see the cheap e cigs he sells as disposable items i discussed the guarantee thing with him at some length.. sell the same product dear with guarantee or sell it cheap without.. when his products fail after two weeks i buy some more off him not expect him to give me some for free..
 

TropicalBob

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Jan 13, 2008
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Let's just agree to totally disagree. We'll each reward with our purchases the dealers we admire. But the day I have your attitude as a consumer is the day I leave this earth. The consumer has basic expectations that are right and just -- and you dismiss them as if they are no concern at all. Oh so I got something that doesn't work ... It was cheap ... I'll just think of it as disposable. You can write three pages and never move me with that kind of flawed logic. Your defense of terrible business practices can only bring smiles to terrible businesses that deserve to fail. Rethink what you advocate. My goodness. I'm outta this thread now. -30-
 

trog100

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May 23, 2008
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the thing u miss bob is the price the article is purchase for.. in a perfect world we would all pay a fair price and get good service and good product..

but we live in a capitalist world where the price is whatever the market will bear.. there is no such thing as a fair price.. when i look at ruyan america and see $4.99 for a single classic cartridge and $48 dollars for ten classic cartridges i see good service.. or do i... i might see a company that has fools for customers and is simply exploiting the fact..

i assume ruyan america gets your blessing bob.. ????

if a pig in a poke costs a dollar and a pig on display cost fifty dollars and past experience tells me ten pigs out of fifty in a poke are good pigs.. i am forced by "my" economic reality to go for the one in the poke.. even if i do have to buy more than one at once..

but i would hate to live in a world where i didnt have the choice.. your world it seems.. and one that is being forced upon me by the nanny state i live in..

i am pretty happy with buyer beware.. but then again i aint a fool.. it works for me bob.. i have things i otherwise wouldnt have like a power boat bought buyer beware.. .. 4 x 4 truck bought buyer beware.. fifty year old fire engine definitely bought buyer beware.. i am just a cheap but savvy kinda buyer beware person bob.. it works for me.. now if i was rich i would pay others to do my worrying but i aint so its buyer beware for me and i would not have it any other way..

some folks earn extra money by being savvy.. me.. i have an easy life and just spend less.. folks do wonder about me thow how i do what i do and not be rich..

i do see where you are coming from bob.. i find it odd u fail to see where i am coming from.. but then again we do come from different countries..

in my world a consumer deserves what he deserves.. which sadly seems to be buying rubbish he dosnt need for exorbitant prices.. providing the service is good of course.. he he he

trog
 

leaford

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May 1, 2008
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Trog, I do see what you're saying, but I don't consider an $8 atomizer disposable. Maybe a $2-3 atomizer, but not $8. Besides, here in the states, I haven't seen any $8 atomizers. Besides besides, that's assuming all atomizers are the same. They're not. My Njoy has been humming along happily since I got it. No sign that it's gonna go all disposable on me. And it puts out more smoke than any cheap brand, except for Mel's anyway. The two best atomizers I've tried yet were the Janty, and the newest model Njoy. Neither one is cheap enough to be disposable. My e-cig atomizer doesn't put out a quarter as much smoke.
 

trog100

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May 23, 2008
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how do u view ruyans $45 dollar for one or $200 for five "disposable" cigars leaford..

also bear in mind i live in the UK.. a packet of twenty cigarettes costs twelve US dollars and gallon of gas costs 12 US dollars.. both pretty disposable.. he he

eight dollars is the e-cig price for an atomizer.. i see it as disposable purely because its easier to throw it away than try and get it replaced at eight dollars i can easily afford to.. meltrex sells the same kind of dse901 mini as i am using at the moment.. three members of my family over nine weeks have purchased sixteen atomizers.. we dont hit them with hammers they simply cease to work well after a couple or so weeks.. to be honest having taken them apart and found out how they work i dont expect the little heater coil to last that long.. little fine wire coils heated to near red hot temperatures dont last long.. i have no problem with that as long as they are cheap enough.. costing eight dollars and lasting two or three weeks is okay with me..

what i do have a problem with is people selling them at a %1000 mark up and pretending they are not disposable items..

trog

ps... bought wholesale in quantity two dollars is about what they do cost by the way..

ps 2.. soon am gonna have to buy a genuine ruyan five year guarantee e cigar just to see if there is anything in the ruyan name and price..
 

leaford

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May 1, 2008
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Shenzhen, Guangdong, China
Trog, I get it. You can stop repeating yourself. I'm saying I disagree. Restating your philosophy in different words and examples won't magically change my mind. ;)

I get it. You prefer to buy cheap, and toss em without worrying about it when they fail. I prefer to buy a quality brand, and get higher quality so I don't have to dispose of them so often. So far, I haven't had a good one just stop working, and when I've gotten a bad piece, it's been covered by a guarantee, so I'm not out my investment.

The only place where I think I might prefer your philosophy is for a "work" cigarette, so I won't be upset if I lose or break another one there.
 

xxsannxx

Full Member
May 28, 2008
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Trog, you realize if you would just get something like a Janty you won't have to worry about all that? And I've never seen $8 atomizer. With shipping, it ends up being like $30 because it all comes from China.

Besides, most of the e-cig.com stuff (I assume that's where you're getting your information from) may have one working part in a batch of 5!
 
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