Apollo E-Cigs - NEGATIVE

[Smoking In Seattle]

Bought an Apollo e-cig kit on 9/22. Didn't like the carto flavors, and at that point in my newbie vaping, wasn't having any success at reloading the cartos (I've since learned, thanks to ECF).

I contacted them to return the kit under their 30 day warranty. Long story short, returned the kit into their hands, 11 days after purchasing it.

Got a refund check $15 SHORT of what I was told I would be refunded. Turns out, they deduct FULL PRICE for the 'free' cartos that come in the kit.

I did NOT have this same issue with GreenSmoke when I returned their kit. Got a FULL refund from them.

Oh, and the 'office manager' whom I had to speak with about the $15 shortage was rude. That $15 shortage and his rudeness bought his company a bad review and my steering everyone I know, CLEAR of Apollo e-cigs.

 

[sunny818]

Thank you for trying Apollo products. We have issued another $15 refund to you for the cartos you have used. As for our support, sorry you got the rudeness impression. Most of our customers found our support very friendly and timely! When you called the office manager he was busy on other calls and he told you he would call you back asap. When he called back to the number you gave for a few times, no one answered. During that day, you were able to get hold of our other support folks on the chat tool and chatted with them. Thank you again and good luck with vaping!