avoid cigparts.com

[humdee]

I bought a USB pass-through from cigparts.com that was DOA. Returned it but no replacement and no response at all to a number of e-mails. A dealer to avoid.

 

[Stosh]

Call you credit card company, and "Dispute the Charge" that you did order it, but never received a working model, let them know you returned the defective item for replacement, let them know you tried to contact the company repeatedly and cannot contact them.

That will hit all the bullet points for the CC people, and they will get your order or you won't be paying

 

[bryyyan]

thanks for the heads up!

This is pretty much the reason I like to find out as much info and reviews about the company. If I cant find any reviews or info, then I am not going to take a risk.

 

[thejohnnymac]

Call you credit card company, and "Dispute the Charge" that you did order it, but never received a working model, let them know you returned the defective item for replacement, let them know you tried to contact the company repeatedly and cannot contact them.

That will hit all the bullet points for the CC people, and they will get your order or you won't be paying

Agreed. If you are using a debit Visa/MC you will have more trouble getting your bank to help you. If you have a regular AMEX, VISA, MC that is a real credit card you will get your money back before you even get the bill at the end of the month.

 

[ZiggyOi]

A great reason to use paypal if at all possible. Paypal merchants RARELY win disputes.... But like thejohnnymac said, AMEX VISA MC *CREDIT Cards* are the way to go if you have one.