well at least the down time gave me some time to compose.
I have never seen an rc type lipo with any kind of protection. some have pcbs for soldering tabs together, but no other components for a protection circuit.
Some packs have a thin piece of plastic wrapped around the cells. here is a pic of one I recently did. If this is what ripped you should be ok.
If the aluminum shell of the cell is actually ripped I would find a nice place outside away from things to put it. A fire pit and something long with a sharp point is a good way to end the life of lipo, because you don't want to just throw it the garbage and have it start on fire.
Separating the cells can be a huge pita sometimes. I have never used anything to help, I usually just go slow and work around the edges and keep working it slow until they come apart. Heat to a point shouldn't hurt and is worth a try. Hardcore rc racers actually use battery heaters to heat the pack right before use and while they charge, but im not hardcore and not sure what is to hot. Something else I have thought of trying but haven't is acetone (fingernail polish remover) it should soften up the adhesive.
As far as a cell being soft, that is kind of relative to interpretation...but in general they should be relatively firm. A lipo that has been overdrawn of current will balloon but will usually be tight. Sometimes separating the cells will slightly pull the cell apart and feel like there is air inside, I have also received brand new packs that felt that way...usually cheaper brands. I have had packs that were smashed in a crash and looked like crap and worked great for a long time, I have also seen packs go up in flames that looked fine....All it takes is the right puncture.
If you are going to mess with lipos, just be safe...a large concrete floor or similar is your friend if things get ugly....a lipo sack/sink/tub/pot/pan/etc will do if your indoors and can get a problem cell/pack into it. I have never seen a cell/pack explode but if it was contained when it combusted im sure it could.