i really feel this company needs a huge hearty slap on the back. the customer service ive received so far has been absolutely fantastic. i really never expected such a personal touch. if it wasnt for that i dont think my transition from analog to pv would have been so smooth. i mean really the last thing you want to do is cross someone who's trying to quit smoking. i really hope the product line can grow further. i love my nebula and the insane cartridge life but have moved on to the wonders of the 510 for my at home vaping. but whenever those 510 batteries die i can always count on that trusty KR to pick up the slack. i really never thought i could quit smoking but i can see an easy road ahead. so thanks so much for making what to me is a monumental life change simple, easy, and painfree.
big thanks
- Thread starter otakonxxx
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Ah, looks like I need to keep up better on the forum.. thanks for the feedback & happy new year 
I received my nebula a few days ago and while attempting to refill the carto after watching a few videos, I noticed that my carto's don't have the washer. I checked 2 of them and there is only the white plug and the filler. I'm a 510 user so this is new to me. where the heck is it? I'm starting to think I'm going blind or something! LOL
Yeah, some of the recent ones we've been selling don't have the washer.. I love the rubber end piece but I think the slightly older cartridges had better flavor. Going to see if we can get the best of both world next time..
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