Billing Issues!

[jsm1289]

I ordered quite a lot on Sunday and I know guys are very prompt on shipping so I looked at my order status. I recently moved and have a different billing address than my shipping. I have the correct billing and shipping address as my default, but it was different when I looked at the order status a few minutes ago. I had enough cigs to last me til my setup got here but I had to go get a few more packs this morning to last til I get my new OMG All Day. What do I do to change my billing address for my current order and change the shipping to a faster method so I can't get rid of these analogs?

Also, Smilin, if you see this...before my order is processed, I need to order a charger for my older batts too. I still can't find my original chargers from my first few orders.
Thanks so much!!

 

[BHam]

jsm, thanks for contacting us. Can you PM me the order number?

 

[BHam]

^ Nevermind, Robert tells me he is helping you as we speak

 

[jsm1289]

Yea. After he told me everything was fine, I was like.. oh geez, I need to go delete my post! lol So yea, feeling like an idiot at least once a day keeps a person humble I suppose haha

 

[BHam]

No worries,. I would rather you bring it to our attention first than let it go unnoticed and you couldn't get your shipment . If you ever need anything else just let us know!

 

[jsm1289]

Thank you so much! This is one of the major reasons I chose V4L when I first started vaping, and I'm still amazed at how much you guys put forth for customer service! Now if every company would follow your lead... I would fall over in shock if I was even approached by staff offering to help at wally world LOL

 

[katz-in-boots]

Yea. After he told me everything was fine, I was like.. oh geez, I need to go delete my post! lol So yea, feeling like an idiot at least once a day keeps a person humble I suppose haha

only once a day? I think I beat you there

glad to hear they sorted it for you