Brilliant customer service from Cloud 9 vaping UK

[Chrissie]

Thank you so much Lisa for everything you have helped me with Plus listening to my often weird ramblings

Your customer service is second to none I was out of warranty on that USB passthrough adapter kit yet you still sorted out a new lead for me. Thank you so much.

Must also say a big thanks to Imeo as well as he offered help - even before I had any problems.

 

[portguy]

Lisa makes you feel special.

 

[Lisaf01]

awwwww, it's customers like you guys that make me feel special, that's for sure.

Thanks guys.

 

[Chrissie]

And another very big thank you Lisa for helping a newbie on my forum who somehow paid twice for the Riva she ordered from you.

The minute Lisa found out what had happened, she immediately refunded them for the over payment

Portguy is so right, Lisa makes ever customer feel so special

 

[Lisaf01]

Thanks Chrissie.
I do my best.
Let the guys know on your forum that they are welcome here anytime too.

 

[CatVTTV]

I would like to add to this thread, to extend a big thank you to Lisa..

My order arrived very quickly indeed, beautifully wrapped, and the contents were superb.. very happy customer indeed.

And as for my mousemat... I love it, it has the most beautiful smell...must be all those lovely flavourings..lol

thanks Lisa..

 

[Lisaf01]

awwwww, thanks Chris.
Glad you like everything, plus the packaging and the mousemat

hehehehe, yes, that smell, it's been a joy to work in this here office ever since I've had the flavour concentrates on the shelves.

Shame, I will be moving soon and everything will be relocated into my purpose-built stock room so I'll no longer have the lovely scents all around me........

 

[CatVTTV]

oooo... so all is nearly ready! excellent news !

Well, move the flavours first, that way you will have a heavenly aroma waiting for you..

even if its only in the stockroom....lol..

Am loving the caramel...yummy !

and.... the apple is proper apple ...whooohooo !!

 

[Lisaf01]

"Nearly ready" is a bit of an overly positive spin, I'd say, it has walls though, so that's something.

 

[Lisaf01]

This is what the stockroom in the new place looked like a few weeks ago.