Bummed right now after large purchase.

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Evan1

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So I kind of went on a frenzy and bought like 1000ml of all different types of juices trying to narrow down an ADV that I really enjoy... Well, I found it!

Kilo - Fruit Whip - apples, pears, berries, kiwi, strawberry, tropical fruit, whip cream. YUM

Heavy on Fiji apple and pear, this super refreshing crisp juice disappeared within a day of vaping a 60ml. To be honest, barely tasted any whip at all. My brothers also absolutely loved the stuff.

Here is why I am bummed... I placed an order for (2) 120ml bottles after inhaling the 60ml bottle.

So they arrive! But wait, they look different... Hmm well they smell ok so let's vape them. Well damn, they taste WAY different. Now I understand steeping and everything but here is where it gets weird. My 60ml/3mg nic bottle was basically CLEAR in color, yet my new 120ml/3nic bottles are bright yellow, almost a dark yellow, similar to my heaviest dessert juices in 6mg/nic.

So I shoot Kilo an email and ask if the recipe changed or what could be going on and they reply asking for the batch serial #'s and pics. I send the #'s and pics and their reply was that the 120ml/3mg nic batches were relatively fresh (made within the last few months) and that it depends on how they are stored including temps etc.

So here is why I am confused, how is NEW juice dark yellow, but apparently my older bottle was almost clear? But they are both the same nic? Anyway, forget the colors, the 120's are a bland fruit flavor with an over powering UNsweetened whip cream, only way I can describe the whip is like when you taste unsalted butter, it's just .. off. The 120s came in KILO's tin cans so they have been stored nicely and in the dark from beginning to now. What can be going on here? Kilo also said that the recipe has never changed and nothing is wrong with the juice.

Yes I may be jumping to conclusions but I'm a little upset after spending quite a bit on these 120s. One last thing, the 60 was bought from giantvapes and the 120s were bought from vapesocietysupplies. Any ideas?
 

madstabber

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When the juice is darker it means that it's an older batch. That's how I tell when my diy mixes are steeped. They go from clear to dark after about 3 weeks. Now vaper tongue is still a possibility, but I'd say the 60ml was not fully steeped and your 120ml was. That will make a difference in taste, but as others have said I'd switch up my flavor for a palate cleanser and then try it. In my experience the difference in a steeped and non-steeped juice isn't a big difference so after a cleanse you may enjoy it more. Good luck
 
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JCinFLA

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Even if you rule out vape tongue, the darker, apparently older eliquid could have changed in ways that weren't for the better as it got older. I've had eliquids go from being really wonderful for the first month or 2...to being really nasty-tasting in as short as 6 months.

Temperature eliquid is stored at makes a difference, as does exposure to sunlight, and also how high the total flavoring % is in the eliquid. All of those can have an effect on the taste and color of an eliquid over a period of time.
 

tazzle

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Hm. Well, after some searching around, it seems like it could be a problem with vapesocietysupplies; There are a lot of complaints (just search vapesocietysupplies to see even more) about this company. And according to this post, they are associated with E Juice Mafia (see the first comment in that thread), and have a very tangled history of name changes. Is vapesocietysupplycorp the same business? See this (read the comments; see this comment). Hard to tell; same logo and similar layout on the two sites. Discussing the name thing on ECF here, when it went from vapesocietysupply to vapesocietysupplies.

Like, after reading some of this, I sure wouldn't vape that juice.
 

Evan1

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I was exxagerating when I said I vaped a 60 in a day. It was over the course of a week, and I also gave a bunch away to friends and family because everyone loved it.

What's weird is the rep from kilo said that the batches were relatively NEW. Which makes no sense because if this was the case the color would be the other way around, my 120s would be Clear and not Piss yellow dark like they are.

I bit the bullet and ordered another 60ml from giantvapes to see what I get, I can almost guarantee it's going to be nice and clear again. I do plan on sending that batch number to kilo once it gets here to see what they have to say about it. But I will have to see once it arrives.

This leaves me to one conclusion, vapesocietysupplies is doing something shady. Now this is only a guess, but when you look on there site @ the kilo fruit whip 120, the picture they actually post IS the proper color, AND the exact color my 60ml came in. But let's rewind, this juice was on sale for 30% off... And then 33% off! I mean it's 26 n change for a 120ml of premium juice? The deal sorta seemed too good to be true when I first saw it but I decided to give it a go. I mean packaging and everything else looks good, and kilo did say that it's legit juice so I don't think it's fake or anything... Maybe just stored wrong? I don't know. It makes NO sense that kilo says it's a "new batch"... But it's "made within the last few months". I mean the colors just wrong. It's the first thing I noticed and I immediately knew the taste was off. I'm going to give it a chance and steep it for a few days before I reach out to the company. My 60ml from kilo was ordered tonight and giant vapes is on the ball so I'll post back once it gets here and I have a vape for comparison. I'll post pics too.
 

Evan1

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By the way, it did take 7 days for vapesocietysupplies to put the juice in the mail after I placed the order even after paying $7 dollars for upgraded priority shipping (which came in a bubble wrap envelope) so they banked a few bux off me for that right there.. anyway after looking their site sort of seems too good to be true. Their physical location is in California, but my order was sent from Vegas? Also all their juices are extremely cheap... I know they aren't going to do anything for me since the juice was opened but I will at least report back and let you guys know what happens after a few days steep and once I get my 60 from giantvapes now that's a LEGIT site I can stand behind. I will post pics when I get up tomorrow. They do have 43k Instagram followers again kilo said it's a fresh batch so the juice is real, but I don't know, ever go to certain discount stores for designer clothing? Everything seems legit until you get home and find a little stain, hole, tear, or "damaged" printed inside somewhere. Why are they shipping from a desert when they have their store in Cali? They can't be THAT big, most vaping stores are struggling badly - and don't have warehouses states away...
 
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tazzle

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Shipping from Vegas might make sense, since California raised tax on e liquids to 27.3% recently.

Anyway, this is icky, from customer complaints on the Better Business Bureau site for Vape Society Supply (where they are rated "F"):

3/17/2017

Problems with Product/Service

Complaint
Company sent me a used, opened container of vape juice. This is unsanitary, dangerous and not what was advertised or what I paid for.

Desired Resolution
I want my money back and I shouldn't have to pay to ship the item back when its their bad product.

:shock:

(Again the name weirdness, but the web site goes to vapesocietysupplies.) I can see some things happening that aren't great, but are explainable ... expired juice, juice exposed to light or heat, but a used, open container does not happen in the normal course of doing legit business. I mean are they receiving e juice back from dissatisfied customers -- then sending it out to other customers? Not suggesting this happened in your case, just noting this.
 

IDJoel

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Fruit Whip E juice by Kilo 120ml E-liquids • Vape Society Supply - that is the color it should be.


yellow ejuice - Google Search: - this is the color I received in BOTH 120ml bottles. Again same 3mg nic
Not sure why you keep saying they are California; this is what I found on their "Contact Us" page from the first link you shared in post #10:
upload_2017-7-28_21-48-5.png


I will say, seeing the picture in your link, I am not really surprised. I am NOT a fan of eye dropper caps; they do not offer a good seal to prevent air exchange. That soft squishy rubber bulb is extremely porous, and easily allows fresh air (oxygen) in, and volatile flavor compounds out. Add in "a few months" of Las Vegas heat (which makes those volatiles evaporate even faster) in a non-climate-controlled warehouse, and you have the "perfect storm" for flavor loss, and oxidation, which will equate to gross juice. Even if it does come in a pretty tin...;)

A note on volatile compounds in flavor concentrates:
First: "volatile compounds" (or VCs) is just a fancy way to indicate those types of molecules, and compound molecules, which readily vaporize, at room temperatures. As the temperature goes up; the speed of vaporization (think "evaporation") also goes up. (From a chemistry standpoint, there is a lot more to volatility, but I am speaking in the most simple terms, as it affects e-liquids)

Second: VCs in e-liquids, or flavor concentrates if you DIY, are often easy to identify by smell. When you open a fresh bottle of Unicorn Milk, and get that big, bold, waft of strawberry; it is because the strawberry has a lot of VCs, and those VCs that have evaporated from the liquid, but remain trapped under the cap, have just been released. But there is only a limited amount of VCs in any given volume of juice, and when they are gone, they are gone.

Besides just smelling nice (in the case of our flavorings); VCs also contribute to our perception of taste. This is why we loose a lot of our ability to taste when our nose is stuffed up. So, when a significant amount of the VCs have evaporated, the flavor profile will change.

Third: not all flavors have the same (or similar) amounts, or dependence on for flavor, on VCs. The more aromatic flavors, like many fruits, and florals (such as citrus, and berries) depend much more on VCs to taste their best, while other flavors that are not so aromatic (like creams, custards, caramels, and tobaccos) will last much longer under the same conditions. (and yes my fellow DIYers; I am speaking in the broadest of terms, so don't tell me about how aromatic your latest cigar, or pipe flavor is;):D)

This is what I am inclined to think what happened to your 120mL bottles. They sat in Las Vegas temperatures for several months, with soft rubber caps, loosing the important volatile notes of the berries, and left you with not much more than the cream. Then, on top of that, with the ongoing air exchange (again; thanks eye droppers), the nicotine has begun to oxidize, and turned the liquid darker, faster, than would normally be expected.

Final note: I do not "hate" eye droppers; they can be very useful. And, like pretty much anything else, they can be used, or misused. I would imagine that, if your bottles contained a flavor profile that was not so VC dependent, and/or handled more responsibly (stored at lower temperatures, and/or for a shorter time), that you may have had a perfectly satisfactory experience.

Also, eye dropper bulbs, are not the only cause for loss of VCs. Too much headspace (the air in a bottle above the liquid) can cause a juice to fail just as fast. But, that air can only absorb so much of the VCs before becoming saturated, and then the exchange will stop. More air equates to more vaporization. The larger the airspace becomes, or the more frequently the bottle is opened and reopened (replacing the air), the more lost VCs are to be expected.
 

Evan1

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They are affiliated with "vapesocietysupplycorp" which is located in Fountain Valley, California. This is where my payment was sent to when I ordered, but was then shipped from Vegas a week later... If you check Google, you will see that both sites look similar, but are different, but use the same logo when you enter either site. I am hoping after shaking a few times a day and storing away in a dark cool place that the flavor profile will change and I can use the juice still. If not, they'll sit around for emergency back ups, or I'll mail them to someone on this site for free. Highly looking forward to my 60ml from giantvapes
 

Evan1

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I found (2) 120ml/3mg nic bottles that perfectly show what my bottles look like. The "good" link is what my delicious 60ml bottle looked like. The "bad" link is what both of my 120ml/3mg nic bottles look like that don't taste good. Again, notice same nic levels. This is the best vape juice I've ever had in 5+ years of vaping and sampling hundreds of flavors.

kilo fruit whip - Google Search: good
kilo fruit whip - Google Search: bad
 
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Alter

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I found that "handcrafted" juices may sound good but your relying on a human mixer that also can make mistakes and if they did chances are they aren't going to trash a batch over it. I ordered a juice that was just amazing, it tasted exactly like red nibs so I inhaled that bottle then orders another. The 2nd bottle tasted nothing like the first, so bad that I complained and got the stiff middle finger in the end. I can see the mixing mistakes happening very easily but if a third party or a clone site involved then its a different ballgame cause they are making their money by maybe altering someone elses juice or selling a cloned juice. Another reason to start DIY cause no one to blame but yourself for a YUK juice.
 
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Opinionated

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I was exxagerating when I said I vaped a 60 in a day. It was over the course of a week, and I also gave a bunch away to friends and family because everyone loved it.

What's weird is the rep from kilo said that the batches were relatively NEW. Which makes no sense because if this was the case the color would be the other way around, my 120s would be Clear and not Piss yellow dark like they are.

I bit the bullet and ordered another 60ml from giantvapes to see what I get, I can almost guarantee it's going to be nice and clear again. I do plan on sending that batch number to kilo once it gets here to see what they have to say about it. But I will have to see once it arrives.

This leaves me to one conclusion, vapesocietysupplies is doing something shady. Now this is only a guess, but when you look on there site @ the kilo fruit whip 120, the picture they actually post IS the proper color, AND the exact color my 60ml came in. But let's rewind, this juice was on sale for 30% off... And then 33% off! I mean it's 26 n change for a 120ml of premium juice? The deal sorta seemed too good to be true when I first saw it but I decided to give it a go. I mean packaging and everything else looks good, and kilo did say that it's legit juice so I don't think it's fake or anything... Maybe just stored wrong? I don't know. It makes NO sense that kilo says it's a "new batch"... But it's "made within the last few months". I mean the colors just wrong. It's the first thing I noticed and I immediately knew the taste was off. I'm going to give it a chance and steep it for a few days before I reach out to the company. My 60ml from kilo was ordered tonight and giant vapes is on the ball so I'll post back once it gets here and I have a vape for comparison. I'll post pics too.

I still wouldn't order from that company again.. if you get it the right way from one company, and weird from another, I'd simply avoid the company giving you strange product.
 

Sugar_and_Spice

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Sometimes ejuices can be saved by adding nic base/vg/pg and diluting it a little. Just mix up a small batch of unflavored ejuice of your mg and add a little and taste test. It has been my experience that not all flavors reach their full steep potential until weeks or months after mixing and can cause the whole bottle to be awful tasting when it is really amounts to over flavoring. Lots of these vendors or mixers use very high %'s of flavor and most people vape it before it ever reaches full steeping.
If you need help in doing this please just ask and I or any member that wants to can help.

:)
 

chanelvaps

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Not sure why you keep saying they are California; this is what I found on their "Contact Us" page from the first link you shared in post #10:
View attachment 675285
EXCELLENT post Idjoel. I am sure that helped a lot of us
I will say, seeing the picture in your link, I am not really surprised. I am NOT a fan of eye dropper caps; they do not offer a good seal to prevent air exchange. That soft squishy rubber bulb is extremely porous, and easily allows fresh air (oxygen) in, and volatile flavor compounds out. Add in "a few months" of Las Vegas heat (which makes those volatiles evaporate even faster) in a non-climate-controlled warehouse, and you have the "perfect storm" for flavor loss, and oxidation, which will equate to gross juice. Even if it does come in a pretty tin...;)

A note on volatile compounds in flavor concentrates:
First: "volatile compounds" (or VCs) is just a fancy way to indicate those types of molecules, and compound molecules, which readily vaporize, at room temperatures. As the temperature goes up; the speed of vaporization (think "evaporation") also goes up. (From a chemistry standpoint, there is a lot more to volatility, but I am speaking in the most simple terms, as it affects e-liquids)

Second: VCs in e-liquids, or flavor concentrates if you DIY, are often easy to identify by smell. When you open a fresh bottle of Unicorn Milk, and get that big, bold, waft of strawberry; it is because the strawberry has a lot of VCs, and those VCs that have evaporated from the liquid, but remain trapped under the cap, have just been released. But there is only a limited amount of VCs in any given volume of juice, and when they are gone, they are gone.

Besides just smelling nice (in the case of our flavorings); VCs also contribute to our perception of taste. This is why we loose a lot of our ability to taste when our nose is stuffed up. So, when a significant amount of the VCs have evaporated, the flavor profile will change.

Third: not all flavors have the same (or similar) amounts, or dependence on for flavor, on VCs. The more aromatic flavors, like many fruits, and florals (such as citrus, and berries) depend much more on VCs to taste their best, while other flavors that are not so aromatic (like creams, custards, caramels, and tobaccos) will last much longer under the same conditions. (and yes my fellow DIYers; I am speaking in the broadest of terms, so don't tell me about how aromatic your latest cigar, or pipe flavor is;):D)

This is what I am inclined to think what happened to your 120mL bottles. They sat in Las Vegas temperatures for several months, with soft rubber caps, loosing the important volatile notes of the berries, and left you with not much more than the cream. Then, on top of that, with the ongoing air exchange (again; thanks eye droppers), the nicotine has begun to oxidize, and turned the liquid darker, faster, than would normally be expected.

Final note: I do not "hate" eye droppers; they can be very useful. And, like pretty much anything else, they can be used, or misused. I would imagine that, if your bottles contained a flavor profile that was not so VC dependent, and/or handled more responsibly (stored at lower temperatures, and/or for a shorter time), that you may have had a perfectly satisfactory experience.

Also, eye dropper bulbs, are not the only cause for loss of VCs. Too much headspace (the air in a bottle above the liquid) can cause a juice to fail just as fast. But, that air can only absorb so much of the VCs before becoming saturated, and then the exchange will stop. More air equates to more vaporization. The larger the airspace becomes, or the more frequently the bottle is opened and reopened (replacing the air), the more lost VCs are to be expected.
 
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