C.C.V. Now guarantees all carto purchases or your money back.

[cmdryker]

TO ALL C.C.V. CUSTOMERS.
After much thought and consideration I will be removing the guarantee of all cartomisers and consequently closing this thread as of Monday . The reason is not that I don't stand by the product,it's I feel if you have a quality product and use it properly it should not fail .Now since I cannot send out the syringes (due to legal issues) to fill the carto properly it's much harder to guarantee the product that's not given the proper tools in order to assure it's smooth operation. Unfortunately due to the guarantee I've had many take advantage of the guarantee and just simply find it hard to justify the end to the means. Don't get me wrong I've had bad cartos myself,and will continue to replace a bad 1 or 2 for my customers as needed, but the claims of people buying a carto deal then say they had 14 of the 15 go bad just doesn't seem fair to me the vendor as I'm sure you can understand. I will leave this thread open till Monday for people to voice their opinions and thoughts and will then close it with a link to the new thread.

Andrew

 

[StotheK]

Hey Andrew,

Totally understand where you're going there. I kind of thought you were crazy to begin with when you started the guarantee. You are still a great vendor despite the recent hiccups (I got my order and am enjoying the cartos as I type this).

I hope you'll start another CCV discussion thread since this one transcended the guarantee a long time ago.

 

[wyojoe]

TO ALL C.C.V. CUSTOMERS.
After much thought and consideration I will be removing the guarantee of all cartomisers and consequently closing this thread as of Monday . The reason is not that I don't stand by the product,it's I feel if you have a quality product and use it properly it should not fail .Now since I cannot send out the syringes (due to legal issues) to fill the carto properly it's much harder to guarantee the product that's not given the proper tools in order to assure it's smooth operation. Unfortunately due to the guarantee I've had many take advantage of the guarantee and just simply find it hard to justify the end to the means. Don't get me wrong I've had bad cartos myself,and will continue to replace a bad 1 or 2 for my customers as needed, but the claims of people buying a carto deal then say they had 14 of the 15 go bad just doesn't seem fair to me the vendor as I'm sure you can understand. I will leave this thread open till Monday for people to voice their opinions and thoughts and will then close it with a link ti the new thread.

Andrew

Well I for one Don't blame you at all, I would do the same thing. There is some people that will take advantage of you if they can and that is a shame. I do hope you have a link to a new thread because that is how we find out about new things you get or problems with other things like when you got so far behind in orders, it helps us to understand. KEEP UP THE GOOD WORK

 

[stashbldr]

Good for you Andrew .. it's long past the time that you should do this.

 

[36tinybells]

Well, Andrew, since I've never had any use for the guarantee, I don't mind either! And I bought plenty of syringes for my diy. I'm set. The syringe fill is by far the easiest and cleanest way, I'll never stop using it.

 

[tranced]

Oh, so sad! Dropped my pv in the parking lot and chipped the new purple drip tip!
I guess that means I have to place another order soon...stockpile Resurrectors for a new purple drip tip, lol! Really debating the bolt, too. I like a cylinder pv for work and the egos are getting older but I don't want to buy more proprietary batts- Andrew, do you plan to stock the extender for the Bolts so they can hold a 18650? Not a deal breaker, but a consideration.

I just received my first order from CCV and got my bolt today. The threads are smooth, button is nice. The wrinkle metal has a nice feel in the hand. I'm hoping his shipping issue is resolved - my order took 33 days to get here but the device is nice and I wouldn't hesitate to recommend it.

 

[cmdryker]

I just received my first order from CCV and got my bolt today. The threads are smooth, button is nice. The wrinkle metal has a nice feel in the hand. I'm hoping his shipping issue is resolved - my order took 33 days to get here but the device is nice and I wouldn't hesitate to recommend it.

Yes we are back to same day or 24 hour shipping, but there are a few orders out there I'm sure, I'm not aware of, just let me know I'll promptly take care of it.

 

[sonicdsl]

Thanks Andrew for keeping us updated. I don't blame you at all for changing your policy, and agree that syringe filling is the best way on these types of cartos (for GoGo cartos, I still prefer the "condom" method!).

Keep us posted so we can keep posting!

 

[2tone]

Andrew, got my package today and the bolt is fantastic. (It's actually kinda cute.) Stamps.com still has my order listed as electronic notification. Hah!
Great idea to start a new thread. You're too easy going. (DON'T CHANGE!!!) But, business is business.
Keep the faith bro.

edit: sorry i missed your call. talk soon.

 

[sonicdsl]

...Stamps.com still has my order listed as electronic notification...

I never use the stamps.com, as it's rarely up to date. Though the usps.com site isn't perfect (by any means), I always track there if I want to see the state of my order. You can highlight the tracking number and copy/paste.

 

[bjannr]

As for doing away with the guarantee, in all my time vaping, I have only had one atomizer and one 510 battery that were DOA. Some cartomizers last much longer than others, but all worked initially. I for one do not blame Andrew for ending his guarantee.

 

[canoeist]

I have been buying from you for quite a while and never got a bad carto. One time there was only 3 in a box, only problem I have ever had. These cartos are inexpensive, I don't think most of us worry about a bad one here or there.

Ending the guarantee will not matter to me at all.

 

[melloyello]

ive bought about 100 cartos from here and had only 2 doa. ive never bothered sending them in or even mentioning it because its no big deal. if andrew would not have guaranteed the cartos, i would have bought just as many. maybe it was a peace of mind for some but...the guarantee didnt make any bit of difference to me.

 

[Bogey]

Thanks Andrew for the update. I think you are making a smart decision. Looking forward to your new thread.

 

[sashwa]

Andrew, when you close this thread, could you please add the link to your new thread here?

I have no problem with you doing away with the guarantee.

 

[rolandpibb]

60 resurrector cartos in, (both green and clear packages) and not a single dud.

You have a great product, I see no need for a "guarantee". They're LR anyway, I've never heard of anyone standing behind low resistance cartos or atomizers.

You have gone beyond the norms of customer service and I thank you for that. You have my continued support, and my continued orders.

 

[mke67]

Hey VAPNJ350, what mods are those in your avatar?

 

[cmdryker]

Hey VAPNJ350, what mods are those in your avatar?

Those are fistpacks. That's how i met vapnj350, sold him a fistpack.

 

[canoeist]

Andrew, when you close this thread, could you please add the link to your new thread here?

Yea - good idea!

 

[sonicdsl]

TO ALL C.C.V. CUSTOMERS.
After much thought and consideration I will be removing the guarantee of all cartomisers and consequently closing this thread as of Monday . The reason is not that I don't stand by the product,it's I feel if you have a quality product and use it properly it should not fail .Now since I cannot send out the syringes (due to legal issues) to fill the carto properly it's much harder to guarantee the product that's not given the proper tools in order to assure it's smooth operation. Unfortunately due to the guarantee I've had many take advantage of the guarantee and just simply find it hard to justify the end to the means. Don't get me wrong I've had bad cartos myself,and will continue to replace a bad 1 or 2 for my customers as needed, but the claims of people buying a carto deal then say they had 14 of the 15 go bad just doesn't seem fair to me the vendor as I'm sure you can understand. I will leave this thread open till Monday for people to voice their opinions and thoughts and will then close it with a link to the new thread.

Andrew

Andrew, when you close this thread, could you please add the link to your new thread here?

I have no problem with you doing away with the guarantee.

Yea - good idea!

Sashwa, Canoeist - Andrew already said he would in his post above.