I've had my ProVari for about two months. I'll agree it's built like tank, but it's not indestructible.
A couple weeks ago I was juggling my phone, laptop bag, and ProVari when it slipped out of hands, down a half-flight of brick stairs, rolled for 20ft over a curb and into the street! This was a catastrophic tumble. I expected it to be in a hundred pieces.
Upon retrieval, it was clear the ProVari was badly scraped up but it fired right back up. More shocking was that my attached VIVI NOVA didn't sustain any damage. Sadly, I soon realized the little ignition button was shattered. Everything else was scraped badly, but intact.
I contacted ProVape and they responded in 15 minutes saying the could easily fix it. $10 and that included return shipping. Got my ProVari back today and couldn't be happier. Sure it's got some battle scars, but it's functionally flawless now. Morale of the story, you get what you pay for and that includes kicking post sale support.
vape On.
A couple weeks ago I was juggling my phone, laptop bag, and ProVari when it slipped out of hands, down a half-flight of brick stairs, rolled for 20ft over a curb and into the street! This was a catastrophic tumble. I expected it to be in a hundred pieces.
Upon retrieval, it was clear the ProVari was badly scraped up but it fired right back up. More shocking was that my attached VIVI NOVA didn't sustain any damage. Sadly, I soon realized the little ignition button was shattered. Everything else was scraped badly, but intact.
I contacted ProVape and they responded in 15 minutes saying the could easily fix it. $10 and that included return shipping. Got my ProVari back today and couldn't be happier. Sure it's got some battle scars, but it's functionally flawless now. Morale of the story, you get what you pay for and that includes kicking post sale support.
vape On.