Company name
Catskill Mountain Vapor Store
Date of your initial complaint to the supplier.24 May 2013
How did you contact the supplierEmail
Ticket number (if you were issued one)-
General nature of complaintOther
Briefly describe your problem or issueSo after looking high and low for a vendor that could supply a good Boba's clone, I stumbled upon a review of the bobas clone from Catskill. I really have no idea how I missed the countless negative reports about him, but I was excited and I went ahead and ordered. I ordered a 150ML for about $15. It was dirt cheap so why not.
Let me just say that i've had nothing but excuses from Richard with his replies. It's amazing how quickly he replies to me yet every time i've asked for a tracking number or confirmation number, he has nothing for me. It's been over two weeks since he said he shipped my order via USPS first class. All i've heard from him is that he's blind, the post office cannot handle the quantity he ships out, that he needs emails translated to braille, and basically that he runs some run of the mill crappy little boutique business that can't handle supplying customers with orders.
It's $15 I know. It's not a huge loss, but it's ridiculous. I was excited to try a juice I heard some good things about and instead ended up receiving some poor excuses from a disabled man. I may sound harsh, but disabilities should have nothing to do with running a business. I am a customer that paid for a product that I did not receive. Watch out for this guy. I honestly never thought I could be somebody fooled into buying a product I would not receive, but alas the latter has come true.
Let me just say that i've had nothing but excuses from Richard with his replies. It's amazing how quickly he replies to me yet every time i've asked for a tracking number or confirmation number, he has nothing for me. It's been over two weeks since he said he shipped my order via USPS first class. All i've heard from him is that he's blind, the post office cannot handle the quantity he ships out, that he needs emails translated to braille, and basically that he runs some run of the mill crappy little boutique business that can't handle supplying customers with orders.
It's $15 I know. It's not a huge loss, but it's ridiculous. I was excited to try a juice I heard some good things about and instead ended up receiving some poor excuses from a disabled man. I may sound harsh, but disabilities should have nothing to do with running a business. I am a customer that paid for a product that I did not receive. Watch out for this guy. I honestly never thought I could be somebody fooled into buying a product I would not receive, but alas the latter has come true.
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