Company name
Catskill Mountain Vapor Store
Date of your initial complaint to the supplier.30 March 2013
How did you contact the supplierTelephone
Ticket number (if you were issued one)-
General nature of complaintOther
Briefly describe your problem or issueSo, I know I posted that I was happy to find a local supplier, but it proved to be not so great.
I placed an order for a Sigelei ZMAX v3 and was shipped a ZMAX telescope mod. He claimed this to be an "upgrade" I only use 18650's so it's more of a hindrance to me.
After waiting a week for a tube mod he said he'd be sending out the next day, I find that he posted the full kit up on his site for $5 more than I paid for what I ordered WITH 3 EFEST BATTERIES AND A 4OZ BOTTLE OF juice. When I asked him about it, he said he'd send the batteries along with my juice order (not included in my sale btw, paid $15.50 for the juice).
He also promised me a Kanger Pro Tank, never saw that either.
So, today I received my juice along with 8 Kanger MT3's (not a bad extra to get out of it).
I decided to try a fresh Kanger with the juice, and the juice it un-palletable. It tastes like smoking pine-sol (was supposed to be mint-menthol mix)
I will never be ordering from Richard again, poor customer service and loooooong wait times for sub-standard products at a small savings.
It's too bad, the thought was tantalizing to have a vendor in my backyard that sells everything I use.
Just to clarify, my original order was:
Segelei ZMAX V2 Stainless ($70.00)
4oz bottle of e-liquid ($15.50)
What I got was:
Segelei ZMAX Telescope (Just the tube without batteries unlike what the kit says it comes with on his site) A WEEK LATER
4oz bottle of horrible liquid 8 DAYS after my ZMAX showed up
Now I'm stuck with a mod I don't want (more like have no use for)
I should have heeded the warnings on the forums.
I placed an order for a Sigelei ZMAX v3 and was shipped a ZMAX telescope mod. He claimed this to be an "upgrade" I only use 18650's so it's more of a hindrance to me.
After waiting a week for a tube mod he said he'd be sending out the next day, I find that he posted the full kit up on his site for $5 more than I paid for what I ordered WITH 3 EFEST BATTERIES AND A 4OZ BOTTLE OF juice. When I asked him about it, he said he'd send the batteries along with my juice order (not included in my sale btw, paid $15.50 for the juice).
He also promised me a Kanger Pro Tank, never saw that either.
So, today I received my juice along with 8 Kanger MT3's (not a bad extra to get out of it).
I decided to try a fresh Kanger with the juice, and the juice it un-palletable. It tastes like smoking pine-sol (was supposed to be mint-menthol mix)
I will never be ordering from Richard again, poor customer service and loooooong wait times for sub-standard products at a small savings.
It's too bad, the thought was tantalizing to have a vendor in my backyard that sells everything I use.
Just to clarify, my original order was:
Segelei ZMAX V2 Stainless ($70.00)
4oz bottle of e-liquid ($15.50)
What I got was:
Segelei ZMAX Telescope (Just the tube without batteries unlike what the kit says it comes with on his site) A WEEK LATER
4oz bottle of horrible liquid 8 DAYS after my ZMAX showed up
Now I'm stuck with a mod I don't want (more like have no use for)
I should have heeded the warnings on the forums.
