crystalclear not shipping??

[deezdrama]

been off anologs for over a week now using these overpriced mall rechargeables which i beleive are 808 units. They batteries are getting to where they only last me a couple hours n running low on cartos which been only lasting around half a day.

so im in dire need of a reel vape machine... made a purchase at crystalclearvaping for the epower and a dct tank and other goodies.

i recieved an email several days ago saying items should ship within 24 hrs, and ccv is in my state so was hoping to have my epower before the weekend but have received no shipping confirmation email after several days and no responses from them...

i then noticed there header on there website saying they are moving locations and that they are aware of alot of unfilled orders and say they will make things right or refund the money.

anyone have experience with ccv and know whats going on?
should i just be patient or ask for refund n order from another supplier?

I am really needing my order to ensure i stay off the analogs.... Im sure ccv is a great supplier but just dont want to be on backorder or wait for weeks for them to get re istablished.

anyone have any insight on there situation?
thanks

 

[Strigoi]

CCV is a great vendor and they've taken care of me when there have been issues. I've talked to Andrew (he owns CCV) on the phone before and he's a stand up guy. If you need your order ASAP, it'd probably be best to cancel and reorder elsewhere. It sounds like it may take them a few days to get caught up.

 

[36tinybells]

+1 to Srigoi and the advice. CCV will come through. His hours are limited due to order volume and lack of competent help, but Andrew is aces, he comes through, I have dealt with him for 9 months and never been let down.

 

[Bullmastiffguy]

I've noticed repeated good remarks about vendors, and they will be around for a long time. Getting a bad name in the Vape world I think will mean sure death to any company, so if others have had good results, give him a chance to get caught up, not everything in life goes a s expected. As long as they reply to inquiries about order you should be good.

 

[Warren D. Lockaby]

I'd go to their site & click on the "my account" button to see if there's any info available there. If not, I'd click the "contact us" button and work from there. CCV is an excellent & reputable vendor and I have no doubt they'll honor their word on this.

Best of luck!

 

[hairball]

Give Andrew a holler and let him know you need your order asap. I think he could squeeze in at least one shipment. I ordered a week ago and got mine today...timing was just right. Not sure how long it will be before he gets moved but give the man a call. I'm sure he'll take care of you.

 

[yzer]

Made my order for juice at V4L on Monday which arrived here in CA on Thursday. Made the order with a secured connection with McAfee protection. Why wait, and why take a security risk?

Take a look at the Negative Reviews section here at ECF.

 

[yzer]

P.S. deezdrama. I love the E-Power with it's rationally-priced 1050mAh 14650 batts. I bought mine from Hoosier and recommend them for fine product and timely service but right now Hoosier is undergoing a website renovation. Madvapes sells the E-Power 14650. I've heard good things about them but they offer the E-Power 14650 in chrome (yuk). Stainless or black is a much better choice, IMHO.

 

[darkstorm]

CCV and Andrew are great. They have responded to my inquiries occasionally within the same hour I sent the email. Cannot say enough good things about this vendor. I received an order of ressurector cartos on Wednesday so I can confirm they are shipping...

 

[deezdrama]

Yeah im sure ccv is a great vender im just stressing cause im down to 2 of my 808 cartos.

I logged into my account on there site and the status is still "being processed" and i paid on the 5th,
I did open a comment explaining my situation a couple days ago aswell but have gotten no reply.

Im sure hes just really busy from the sounds of it,

but the irony is the day i ordered the epower from ccv i then went to madvapes and ordered one each of there shorty tank cones,some driptips, and some gorilla juice.....and they shipped the next day, so shoulda ordered my epower there too....

the reason i didnt is ccv is in my state and even though i paid sale tax figured id have it in a day or two.... now its looking like i wont have it till midweek of nextweek at the soonest uggghhhh dying to vape with a real pv

these crap mall 808 batts r down to only lasting me a couple hours before needing charged,

oh well, maybee the gorilla juice will show up today so i can refill these spent cartos i cleaned n boiled, I just hope i dont have to go to the local smokeshop and be forced to buy more tececig cartos or there $2 per ml china juice,

maybee ill just say f it n buy a provari now for my troubles .... haha

 

[CrystalClaire]

Crystal Clear has been having shipping issues for months now. I'd shop somewhere else until they work out their issues.

 

[sandybeach]

I've ordered from CCV twice, and both orders have gotten here very fast. I have ordered from Mad Vapes at least 6 times, and their orders usually get here in a couple of days.

 

[RosieRags]

Andrew is still having major issues, but he is a stand up guy. His help wasn't telling him my problems, but when I gave him a call he called me back 2 x's before I got home from work and had my order shipped out the next morning with a load of goodies for my troubles. I say give him a call (he will call you on a Saturday too) and if he can't get your order to you asap then apologize and cancel so you can get a replacement pronto to stay away from the analogs!
Good Luck!

 

[deezdrama]

I work thirds so am asleep durring the day, anyone know if andrew has a direct email?

 

[deezdrama]

I went to ccv and checked on the status of my order "still processing" this order was made 5 daysago,and its been 2 days since i contacted them and opened a ticket asking about the delay, no reply, i left another response stating i understood the delays in moving your business location but someone should still be covering the customer service side of things.
and stated that i thought i would like to cancel and be refunded.

so....
that order was for an epower, but now im thinking along the lines of a bolt,or lavatube, hmmm

 

[Butters78]

Andrew is great.. one time the shop was closed he actually opened it for me for an your so I could get my order through. Fast shipping and great company.

 

[deezdrama]

UPDATE********

Andrew contacted me, he has been away at new shop catching up on orders and didnt have internet there yet to reply to me, but has informed me that they are caught up and all orders not shipped yet will go out tomorrow, he is also throwing in an extra tank system for the delay, so andrew and ccv has made good on the situation.
I will continue to buy from them and he says now they will be open 24/7 and ship same day , so kudos to ccv