Customer Service.

[cba191]

I have to say Rob has a customer for life! Thank you Rob. Without going into it too much. i had a situation that was in no way Rob's fault. It was 100% the manufacturer's fault. Rob went well above and beyond to take care of the situation even though I told him he didn't need to worry about it. I figured that it wasn't his fault, and he shouldn't have to worry about it. He felt differently.

Thank you Rob! Merry Christmas to you and yours!

Ben

 

[elyn]

Ya know, for all the kudos Rob gets I'm surprised he doesn't get a big head and think he can slide now and then.
But funny thing is, he doesn't.
Amazing service, just amazing.

 

[dlbald]

Yeah Rob is like that! Thanks Rob.....

 

[dirt2suck]

Thank you!

Glad it all worked out...thanks for understanding and for keeping me updated.