Ok so we all know that E-smokeytreats has the best customer service on the face of the planet. Today, however, they have really shined through. I ordered a package from them, and they shipped it lightning fast...like same day. Well, I'm military, overseas, so the package has to go through the APO system, which is complete trash. The package was mishandled and that pretty much means its MIA for at least 6m to a year, seriously. For whatever reason it go sent to the AE (europe) trans rather than the AP (pacific) trans. So, since my package is en route to someone over in Iraq, or Germany, or pick another random location, The fine people over at EST understood the problem, and is resending the package.
Customer service like this is rare and hard to come by. 5 stars for the military support and understanding from Phil and his crew. You are are rockstars.
Customer service like this is rare and hard to come by. 5 stars for the military support and understanding from Phil and his crew. You are are rockstars.
