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EJuiceMafia Shipping

Discussion in 'Reviews of Suppliers - Negative' started by Le$$, Feb 10, 2016.

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  1. Le$$

    Le$$ Full Member Verified Member

    Aug 31, 2015
    Supplier Negative Review

    Name of retailer:
    EJuiceMafia​

    Date of your initial complaint to the supplier
    Feb 18, 2016​

    Method used when initiating complaint with retailer
    Email​

    Ticket number (if you were issued one)
    n/a​

    General nature of complaint
    Shipping​

    Briefly describe your problem or issue
    Company name
    EJuiceMafia.com

    Date of order.
    5 January 2016
    Date of your initial complaint to the supplier.
    18 January 2016

    How did you contact the supplier
    via email

    Ticket number (if you were issued one)
    no ticket number given

    General nature of complaint
    Since January 5, no changes to the shipping status via the package tracker

    Briefly describe your problem or issue
    January 5: I placed an order to EJUICEMAFIA.COM -- cool!
    January 9: USPS tracking number was provided and the status of the package showed "Shipping Label Created" -- cool!
    January 18: The status of the package still stated "Shipping Label Created" -- suspect!
    January 18: Wrote an email to EJUICEMAFIA voicing my concerns about the status of the order remaining unchanged -- meh!
    January 20: "^MJ" responds that my package will arrive by Friday, January 22 -- suspect!
    January 22: No package -- boo!
    February 1: asked about the status of my package and was told that there was an issue with their shipping software and that they will process my order again. -- No ETA, no tracking number
    February 10: STILL NO PACKAGE.​
     
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