Supplier Negative Review Name of retailer: EJuiceMafia Date of your initial complaint to the supplier Feb 18, 2016 Method used when initiating complaint with retailer Email Ticket number (if you were issued one) n/a General nature of complaint Shipping Briefly describe your problem or issue Company name EJuiceMafia.com Date of order. 5 January 2016 Date of your initial complaint to the supplier. 18 January 2016 How did you contact the supplier via email Ticket number (if you were issued one) no ticket number given General nature of complaint Since January 5, no changes to the shipping status via the package tracker Briefly describe your problem or issue January 5: I placed an order to EJUICEMAFIA.COM -- cool! January 9: USPS tracking number was provided and the status of the package showed "Shipping Label Created" -- cool! January 18: The status of the package still stated "Shipping Label Created" -- suspect! January 18: Wrote an email to EJUICEMAFIA voicing my concerns about the status of the order remaining unchanged -- meh! January 20: "^MJ" responds that my package will arrive by Friday, January 22 -- suspect! January 22: No package -- boo! February 1: asked about the status of my package and was told that there was an issue with their shipping software and that they will process my order again. -- No ETA, no tracking number February 10: STILL NO PACKAGE.