electronic-cigz.com

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SailCat

Ultra Member
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Aug 10, 2009
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Beaverton, OR
www.SailCat.com
I ordered from electronic-cigz.com, a vendor heretofore unknown to me because they were offering a hot price on my carto of choice, Boge LRs ($6.50 per box). When discovered as I was checking out that shipping on this order (which was less than seven ounces - yes, spiteful customers will weigh this stuff) was a whopping $7.50, I hesitated, knowing I could do as well or better elsewhere but ordered because they offered a seasonal discount and sold a small tube of NoAlox which I have been unable to find locally.

The order was placed on December 29th, and a shipping notice was sent on January 6th. Even with the holiday, I though a week to ship was a bit excessive, but I;m an easy-going guy. It arrived today, a full 10 days from the order date. Three other orders which were placed on the same day (including a custom juice order) all arrived last week.

Bothersome, but not enough to post a negative review.

What moves me to post here is that, despite listing the products as Noalox on their website and again by name on the confirmation and shipping notice, I received instead a tube of sticky, black stuff called GB Ox-Gard. Now, NoAlox may also be sticky, black stuff but I have nothing to which I can compare it. This stugff may be just as good but it's neither what I ordered nor what they promised I'd be getting.

In summary, $7.50 shipping, 10-days to deliver and substituting (or misrepresenting) one product for another without notification moved me to share my experience and shop elsewhere.


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Ultra

Unregistered Supplier
ECF Veteran
Feb 19, 2009
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Canada USA
www.electronic-cigz.com
Hi,

I'm very sorry your order took so long, we were behind during the holidays.

The tube you received is indeed Noalox, simply branded GB.

Again, I'm sorry about the long shipping time, it was very unusual. Please note we also added a new lower shipping rate ($2-3) for US customers (First Class Mail).

Shipping to our US customers usually takes 2-6 business days :)

Thank you

Regards,
Sean
electronic-cigz.com
 
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