Fantastic Customer Service!

[Manitobabe]

I was inspired to stop lurking just so I could say how fantastic the service is. I emailed from the website and was answered only minutes later. I emailed another question, again a fast answer! I emailed I think 3 times in about 1 1/2 hours and recieved a response within 15 minutes each time! It's probably just that we were on coincidentally at the same time but still I'm amazed.

Mani

 

[SMILIN]

I was inspired to stop lurking just so I could say how fantastic the service is. I emailed from the website and was answered only minutes later. I emailed another question, again a fast answer! I emailed I think 3 times in about 1 1/2 hours and recieved a response within 15 minutes each time! It's probably just that we were on coincidentally at the same time but still I'm amazed.

Mani

Thanks, we are trying real hard

Steve

 

[BrownBeer]

+ 1
And thanks for the gift you sent along with my order.

 

[Multisync98]

Got my package today! Took 5 days, but I'm happy... I just wish I could afford to order more.

-Jim

 

[jmoney]

I agree when the threat of my final e-cig failing began to surface Steve went out of his way to contact me and help me to one of the other products he had in stock while I wait for the VK!! I should be getting it tomorrow hopefully

 

[Multisync98]

I agree when the threat of my final e-cig failing began to surface Steve went out of his way to contact me and help me to one of the other products he had in stock while I wait for the VK!! I should be getting it tomorrow hopefully

Is it just me, or are people getting better service than I? I've read posts of people getting "Free" gifts, where I've gotten nothing... I don't know.

-Jim

You ordered 2 bottles of juice on the 24th, you received your order. You got 20% discount.

maybe I should give ya a VK?

 

[Flowerpeddle]

I just received my Juice today also. Thank you. I have ordered from one company a month ago and they keep telling me to keep looking out for it .. that it is in the mail.. Well this company actually put it in the mail and shipped it and it actually came to me. YEAH ! THANKS!!!!!!!!

I was getting frustrated .. Just started.. and I keep getting wrong parts... no parts... no juice and broken promises from other companies.

Thank you for delivering what I paid for! Great Service!!!!!!!!!!!!!

 

[luvmyvapor]

Is it just me, or are people getting better service than I? I've read posts of people getting "Free" gifts, where I've gotten nothing... I don't know.

-Jim

I feel your pain
I emailed yesterday to one addy and then to the other this morning.
No reply.
Maybe my emails are too nice.

 

[SMILIN]

I feel your pain

I emailed yesterday to one addy and then to the other this morning.
No reply.
Maybe my emails are too nice.

I was busy shipping out all day, thought most of ya would wanna get your stuff

Vape-On

Steve

PM me here

 

[azvampyre]

Steve, when you get a chance, I ordered 120ml of juice last week, I ordered a 6mg 555 but got 0mg, can you take care of that. thanks.

 

[SMILIN]

Steve, when you get a chance, I ordered 120ml of juice last week, I ordered a 6mg 555 but got 0mg, can you take care of that. thanks.

Please PM me with order # and specifics

Steve

 

[Multisync98]

I can see I was completely ignored there...

-Jim

 

[SMILIN]

I can see I was completely ignored there...

-Jim

Jim,

The message was for you too. om me, I am literally going f, nutz, so, stop biatching, and let me help....these post will get you nowhere......inlcude order #

pm me

smilin

 

[PiP]

Steve i didnt receive my tracking number with my notification it is order #1355

 

[Blue Knight Max]

I can see I was completely ignored there...

-Jim

You're not ignored...I read your message

Just for your info, back in the day when there was alot of inventory, many people got "an extra" something.

Nowadays, things are not just the same. Iventory I guess is tight.

If you did not get anything, don't worry. Hopefully when things get better, you might get something when you least expect it.

In the meantime, do what I'm doing, vaping my vapor king and happy at the fact that I was able to get my hands on one before customs got involved.

 

[Dawnfox]

Also, I believe, "extra" items were included if there had been some kind of problem with an order. Steve's way of making sure his customer was SMILIN', in spite of the problem.

 

[Northern Bob]

Steve has treated me just fine. Yes, when an order was mixed up I suspect he put a "freebie" in to calm the waters. It's nice when you get one but really, you should expect what you ordered. I have no complaints.

NB

 

[SMILIN]

I can see I was completely ignored there...

-Jim

You ordered 2 bottles of juice with a 20% discount, for 20 bucks. You received the order already. You are not happy???????8-o

WOW, you posted this 3 times?

Please, show me better service, or prices, anywhere. WTF, I am suppose to give a gift for a 20 buck purchase, when the juice is sold for far more, most everywhere else

Come on man.......


vape-on

Steve

Guess ya just can't make everybody happy,

 

[Dawnfox]

Exactly! The great products, value and customer service should be what makes you happy.



EDIT: lol - I was replying to Northern Bob's post, but it works after Steve's, too!

 

[Multisync98]

You ordered 2 bottles of juice with a 20% discount, for 20 bucks. You received the order already. You are not happy???????8-o

WOW, you posted this 3 times?

Please, show me better service, or prices, anywhere. WTF, I am suppose to give a gift for a 20 buck purchase, when the juice is sold for far more, most everywhere else

Come on man.......


vape-on

Steve

Guess ya just can't make everybody happy,

You know what dude! I sent you an apology, and excuse me for being a bit inquisitive about others getting free stuff...

-Jim