Feedback on my first purchase

[SkeetS]

Hi all!

Today i received the package on my mail and i was surprised because of how secure it was. Real good.
Ordered my favorite e-juice (RY4 dekang) and it was just like i was expecting. Perfect!
Ordered 2 drip tips but i was a bit disapointed on this because the black one had a perfect red O-ring that fitted tightly on the attys but the transparent one simply cannot use it...it fells off from all my attys.
Ordered also 2 LR 510 attys and i tried them as soon as they arrived because i know LR only has DOA warranty. Tried the first...awesome...the second one also but only for a couple of hours. After 1ml dripped (RY4..so good) it stopped working and refused to vape.
Thank god i had my second LR inside my REVO 2.1.
So after all this i would give this store a 4 out of 5 and will e-mail these issues ASAP.

 

[newsunshine]

Hi all!

Today i received the package on my mail and i was surprised because of how secure it was. Real good.
Ordered my favorite e-juice (RY4 dekang) and it was just like i was expecting. Perfect!
Ordered 2 drip tips but i was a bit disapointed on this because the black one had a perfect red O-ring that fitted tightly on the attys but the transparent one simply cannot use it...it fells off from all my attys.
Ordered also 2 LR 510 attys and i tried them as soon as they arrived because i know LR only has DOA warranty. Tried the first...awesome...the second one also but only for a couple of hours. After 1ml dripped (RY4..so good) it stopped working and refused to vape.
Thank god i had my second LR inside my REVO 2.1.
So after all this i would give this store a 4 out of 5 and will e-mail these issues ASAP.

Hi skeets, thank you for your feedback.
we are sorry for the loose transparent driptip and dead Low resistance atomsier. please let me know the order number here or email the order number to support@healthcabin.net. we will send you new free ones freely.

 

[SkeetS]

Hi Amy!
The order number is 40137 but i am thinking of ordering some more stuff.
The faulty items were not your mistake or the store so thats why i decided to buy from you again.
If you really want to replace the faulty items would it be easier to send it with my new order?
If it is, then how should i do it?

Thanks for the fast reply.

 

[newsunshine]

Hi Amy!
The order number is 40137 but i am thinking of ordering some more stuff.
The faulty items were not your mistake or the store so thats why i decided to buy from you again.
If you really want to replace the faulty items would it be easier to send it with my new order?
If it is, then how should i do it?

Thanks for the fast reply.

Hi Skeets, surely. no problem. we can send new free replacements with your order together. please leave a reminder like "1pc 510 low resistance and 1pc transparent driptip for 510 " in the comment table when you place a new order.
also please specify the colors. so we won't send wrong products to you.

thanks again!

 

[siouxsie]

Amy I have some problems with the clear transparent plastic drip tips too, I have alot of them and some of them just fall right out of most atomizers. There needs to be better quality control on these. So they should all be checked on an atomizer before you ship them or test them now and send the bad ones back to the factory before they get to the customer. As for mine, I do not want a replacement, if I need to get around to it I can just go to the hardware store and buy larger o-rings.

I don't know why they can't just go with one mold and one size of o-ring that should fit all 510 atomizers.

Thanks and best regards,
Scott

 

[newsunshine]

Amy I have some problems with the clear transparent plastic drip tips too, I have alot of them and some of them just fall right out of most atomizers. There needs to be better quality control on these. So they should all be checked on an atomizer before you ship them or test them now and send the bad ones back to the factory before they get to the customer. As for mine, I do not want a replacement, if I need to get around to it I can just go to the hardware store and buy larger o-rings.

I don't know why they can't just go with one mold and one size of o-ring that should fit all 510 atomizers.

Thanks and best regards,
Scott

i am very sorry for the problem with transparent driptips. we will send new free replacements with your next order. please leave a comment about the quantity and color, we will send them together.

as for the driptip, why some can not fit 510 atomizers well, it is likely because some workers did pay great attention to the job and made them slightly smaller than the standard one, which was not easy to recognize by eyes. i feel shamed that we did not check them one by one. normally we just choose and check a small quantity of driptips randomly.

next week we will check the transaparent driptips one by one and find those defective.

sorry again!

 

[jeanxito]

well skeets i think it was me that introduced to you healthcabin, correct me if i am wrong..and i am feeling kind of bad for it..
Just received my order today.. i will review it, I am praying right now, as i try to open the little case, not have the same problems..just stay tunned.

 

[SkeetS]

well skeets i think it was me that introduced to you healthcabin, correct me if i am wrong..and i am feeling kind of bad for it..
Just received my order today.. i will review it, I am praying right now, as i try to open the little case, not have the same problems..just stay tunned.

Yap...you recommended them and i will back you up because their service is great.
I am only waiting on a confirmation to make a new order from HC.
I am preparing some reviews and hope to get them online as soon as possible not only from this store but from all my equip (PV's and juices).

 

[mwa102464]

All as you guys need to do is grab an o-ring at home depot the right size and you can use those drip tips, I know you will be sent new ones but HD has them just saying no use in wasting them ;-) !

 

[SkeetS]

Actually i went and grabbed the o-ring from a Delrin i had before and replaced it just to try out...Worked like a charm.
And about HD...I am from Portugal...hard to find so small thinks around here.
Even in a pharmacy if you ask for USP VG or just plain VG they are like " WTH is that?"

 

[newsunshine]

Yap...you recommended them and i will back you up because their service is great.
I am only waiting on a confirmation to make a new order from HC.
I am preparing some reviews and hope to get them online as soon as possible not only from this store but from all my equip (PV's and juices).

if you have not got reply from us, just let me know your order number here. i will check it for you asap.

 

[SkeetS]

I needed only a confirmation from my credit card.
Got it today and already made/paid all of it.
Order nº 42549
Glad to do business with you.

By the way...please check if the drips are ok.

 

[newsunshine]

I needed only a confirmation from my credit card.
Got it today and already made/paid all of it.
Order nº 42549
Glad to do business with you.

By the way...please check if the drips are ok.

thank you for your new order. no problem. we will check them one by one.

 

[ricardofmf]

the same problem here with transparent driptip, i think replacement will not fix the problem, the whole patch seems to be poorly made.

 

[newsunshine]

the same problem here with transparent driptip, i think replacement will not fix the problem, the whole patch seems to be poorly made.

i am sorry for the problem with your transparent driptip. we will send new free ones to you. please email your order number to support@healthcabin.net. thanks

 

[ricardofmf]

thanks newsunshine, i already did, but plz check them before shipping because i think the problem in the whole patch.

 

[SkeetS]

Well...Mine (i think) were checked.
I will try them as soon as it arrives and give the feedback.

 

[newsunshine]

thanks newsunshine, i already did, but plz check them before shipping because i think the problem in the whole patch.

yes. some of the batch were defective. we did check one by one and found all defective ones last week. now all driptips fit 510 atomizers well.