So in my last thread I described going a little crazy with a large order. I guess it wasn't meant to be. The money was removed from my account Thursday morning because I used a debit card. Friday they're telling me they halted my order because my shipping and billing address are different, unfortunately I missed their call because I was at work and the email was an auto populated type of thing. I can't figure out how to reach anyone on the phone because the number in my caller ID just rings endlessly. I leave a really nice message on Facebook asking for help and get another email in response. I mean it when I say nice, I work in customer service and there's no need to swear or get ugly. So now they want a picture of my driver's license. I tried to explain that I was a military wife and that's also different and then I tried to reach out via Facebook again because I have an extremely unusual name and thought my well established Facebook account might count for something. They've blocked me on Facebook and I can't. I had always heard such great things about them here and this was my first order. I'm so sad. I dropped what for me was a lot of money to get back off the analogs.
No real point I guess. I'm just so disappointed.
No real point I guess. I'm just so disappointed.