G priv lock screen is not working

[Jpmbig09]

I have a smok g priv and recently the silver lock acreen button has stopped working can anyone help me please

 

[BrotherBob]

I have a smok g priv and recently the silver lock acreen button has stopped working can anyone help me please

Welcome and glad you joined.
Could try three additional avenues of inquiry:
Local Vape Shop -----Might be simple.
Vendor who sold it or any smok distributer ---see if they will repair or replace or advise.
Smoke Manufacturer contact ---see if they will repair or replace or advise.