#1. Good morning all!! Got to do my weekly cleaning ritual of all my equipment today. What fun.
Got my prizes yesterday!
#1
Good morning, friends.
I think most cell phone companies suck. I've been with Sprint for around 12 years. The only reason that I went with Sprint initially was because, at the time, they were the only company in PR that considered PR part of the US--every other company considered calls to the "U.S." to be international. Times have changed, and other companies have improved the calling plans. Sprint, however, gets worse every year--they can't seem to keep up with technology. They also got rid of their incentive plans that rewarded long-time customers (e.g., new phone every year--now it's every two, and the rebates are pathetic). The only reason I've stayed with Sprint is the unlimited data plan.
Coincidentally, I upgraded my phone a couple of weeks ago because the touch screen on my iPhone was becoming non-responsive. The "helpful" agent tried really hard to get me to change plans to the new thing that they are pushing. Apparently, people can now upgrade every year, and pay a lot less when getting the new phone, by going with their finance plan which spreads the payments out over three years (I think). . . I pointed out to her that this was actually a total rip-off, and she argued with me for about ten minutes. I seriously think that she didn't understand how financing plans work. It took a while, but I finally convinced her to take my money and not touch my plan (I'm sure I would have lost the unlimited data, too, but I didn't even ask).
Another thing to keep in mind, FWIW, is that most of these agents work on commission. I know for sure they do at Sprint--I've had agents tell me in an attempt to "guilt" me on more than one occasion.