Good experience with Diet Smokes.com

[hason74]

My experience with dietsmokes.com was excellent. I had questions about several items and he emailed me answers very quickly. My order was processed fast with a NICE surprise included - Thanks Parker! I got my order in 4 days, and emailed him another question (being a noob) and he responded extremely fast.

I will definitely order from him in the future. Right now I would bet he's being blasted with orders. Give him a chance and he'll come through.

NICE suprise lol,yay, u get 5 extra carts. how bout some niquid for a surprise, parker says the ladypipe has no cutoff, bull****, also the m401 sucks, his reviews are just that him reviewing HIS products, dont waste your money...

My experience with parker daniel and dietsmokes, sucked, he doesnt answer emails, and his reviews are false advertising.

 

[hason74]

just spoke to parked and i think all is going to be okay. like i said. i think he has alot on his plate, getting up and running and all. i just usually have a hard time being patient.
thanks for the quick response parked.

Parker Is not ready to be up and running, it seems to be to much for him.

 

[hason74]

My dealings with dietsmokes include, in chronological order

- a single small order
- an email response containing a falsehood
- an unanswered email
- finding i have a faulty battery
- an unanswered email about battery
- parked indicates that he is swamped with emails and sets up a separate form on his site for warranty/returns
- i send an email using new form
- 2 days later get a reply in a couple days saying he shipped new battery no questions asked.

throughout this period of time i was nearly certain that it was a shady business -- emails and warranties ignored, a falsehood stated to secure a sale. I asked if the m401 batteries have the self cleaning function and he responded in full explicit writing that it does. It doesn't(which is better, but still wtf). Also I just don't like how going $1 over $50 pushes shipping from $5 to $10.

but now really i think the dude's just busy making sure everything ships quickly. I'm very pleased with the next-day ship of original order, and easy battery replacement. Good site too. I have to say, besides the falsehood i'm happy that i got what i wanted and will order from again. Recommended if you're patient with communicating and if you need parts for multiple types of equipment in one shipment. I don't think anyone else has the selection that he has. Good business.

Sounds to mew like parker is recieving payment for items he doesnt havbe in stock, i.e. the m401 case, sounds shady to me

 

[hason74]

I may have been a little quick to judge dietsmokes and parker daniel, he has called and apoligized and has sent me an atomizer for the lady pipe, this is what customer service is all about, i appreciate the phone call parker and the replacement, ty and i wish u and your company the best.