got my new janty kissbox today

[hazey mist]

i will send it back with the battery when i get a reply back from them. have you had any problems getting hold of them

 

[hazey mist]

is ludo about maybe he could help get things sorted

 

[hazey mist]

hi ned how long the manual switchs been lasting

 

[ned Zeppelin]

is ludo about maybe he could help get things sorted

Yes this seems to be quite normal and and shipping times back to the UK have now become a disaster because of longer delivery times with the Royal mail being involved. Try to P. M. Ludo here on this forum which tends to get things moving and wake Harry up.

 

[hazey mist]

cool will do. i love every thing else about the kissbox classic the atomizers are great and the manual switch with great vapour. i here that they are looking for someone in the uk to supply them that would be great

 

[ned Zeppelin]

hi ned how long the manual switchs been lasting

To be honest with you once you've got a good auto switch and a good manual switch I don't really get any problems with them but most of us that use these tend to keep using the manual switch has this what makes the kiss box special to others on the market but this does take time to get used to so keep persevering with the manual switch then it will become second nature.
But as all these electronic cigarettes have their failures. It's a must to always have spare parts that is why we now own four complete units plus spare atomiser so then you have enough spares if you need to send for replacements.

 

[hazey mist]

at last got a reply of harry new battery and auto swich are on the way just hope there ok by the time they get to me by post

 

[Kate]

at last got a reply of harry new battery and auto swich are on the way just hope there ok by the time they get to me by post

So how long did it take for Harry to contact you?

 

[hazey mist]

it took 2 days and 4 emails but he is now sorting it.is it just harry doing it by himself?

 

[Kate]

Two days sounds pretty reasonable to me, not all businesses have someone staffing emails all the time.

I don't know if Harry is on his own or not. The trouble for some people seems to be communication, once in touch apparently the service itself is fine.

 

[hazey mist]

that what i was thinking that my emails were not getting to them the last one i sent got a reply in about an hour or so and it was all sorted out. nice one harry