Gourmet Vapor Great Customer Service

[alldayvape]

I placed an order for a 30ml RY4 bottle. When received it had a weird peppery taste to it. I'm still steeping it, so it might come around.

Anyways, I emailed GV about it, and Cindy from GV said they will ship me a new bottle of the RY4 and to let her know whether this is one is better.

This is what I call great customer service.

 

[banjo]

I agree. Gourmet Vapor's customer service is first rate.

 

[fb305]

I just posted on another thread about how great their customer service is. I just had a slight problem with a juice order and they are making it right for me. Great customer service!

 

[OMG!]

They are my favorite juice vendor.

 

[Levitas]

Love those guys! The juice is quite delicious. If I can't find a better maple/rum tobacco soon I am ordering a big ole bottle from them.

 

[silentt]

I guess we had the same problem. I'm getting a very weird peppery taste in my RY4, mostly in the aftertaste. It's not sweet at all and i really can't stand vaping it. I bought a big bottle of it also because i love RY4. Made me sad.

 

[Levitas]

I guess we had the same problem. I'm getting a very weird peppery taste in my RY4, mostly in the aftertaste. It's not sweet at all and i really can't stand vaping it. I bought a big bottle of it also because i love RY4. Made me sad.

Oh man that sucks If my fiancee doesn't like it, do you want my sample bottle of 24mg to see if it's any better?

 

[silentt]

That's very kind of you and I'd love to sample anything.

I emailed them too so hopefully they don't think I'm the same person as the original poster. I let my juice sit for days now hoping it would go away and nothing has changed.

 

[melly710]

I've always had great, fast service and great juice from Gourmet Vapor and would recommend them to anyone. I especially like that they offer triple flavor.

 

[Trips1103]

My recent order with GV (during their 50% promo) was completely FUBAR. Order completely messed up, packaging failure, all around chaotic mess.

I was fuming when I called them.

But then I got Cindy on the phone, and she fixed it completely for me. Had my correct order shipped out right away and considering my circumstances, I wasn't required to send any of what I did receive back.

I called very upset. But I hung up the phone very satisfied. I thought I would have to fight, and I didn't. Very happy with them.

 

[hubseven]

Their service is top shelf.