Gourmet Vapor - Untrusted Connection... what??

[Raynen]

Today I went to buy from Gourmet Vapor. All is well until I go to check out and purchase my items. Out of nowhere, a warning is issued, saying "Untrusted Connection" and they're using an "invalid security certificate" and someone may be "impersonating the website" and that I "shouldn't continue"... What??

I've purchased from Gourmet Vapor quite a few times and I've never EVER seen this. There's no phone number for me to do an over-the-phone order. I'm frustrated because I use my sister's card so she can get points and she doesn't want me to use her card.

Does anyone have a clue what this means??

 

[alisab]

I don't know either - I looked also and couldn't find a telephone # but I did find: customerservice@gourmetvapor.com - have you emailed them? I buy from them regularly too.

 

[Raynen]

I'll email them, thank you for helping x_o

 

[Sdh]

1.800.269.1087 Gourmet Vapor

 

[ImJustAvg]

Usually those types of warning are from your computer protection service like MacAfee. If their security certificate was not updated on time and you tried to access Gourmet Vapor, then you would get that message.

 

[hairball]

I had the same problem with their site. I use Norton. I backed away not knowing if it was safe or not.

 

[srcowell]

I buy from their website all the time, never had a problem. Antivirus programs like Norton and McAfee are notorious for being over-protective to a fault. I would not hesitate to buy from this site. I use Avira Antivir and it warns me of bad websites, but never had a problem with Gourmet Vapors website. McAfee and Norton are "the sky is falling" type of programs. I won't let them anywhere near my computers.

 

[t3ase]

The invalid certificate message has to do with the SSL (secure socket layer) used during the shopping cart process, which keeps your information secure between your computer and the server used to take the order. On well known sites like GV, it's typically okay with proceeding, as sometimes certs expire or don't load or may be registered to another server while one is down for maintenance.

If it bothers you at the time, check back later or contact the site if the problem persists. If it does keep saying invalid (which it doesn't for me right now) there's a chance the site was compromised but that RARELY happens these days.

And every year I help run the network at one of the largest IT security conventions in the world, so I know just a thing or two about site/network security.

 

[FreakyStylie]

I was a little cautious, for a few reasons, when I began doing business with GV. I talked with other members and lurked all the reviews to see if there was anything to be worried about. All good reports, so I continued.

Without getting too technical, certificates can have many "warning signs" that aren't dangerous, and somebody with poorer site building skills could make a good thing look bad.

I would really like them to secure their login page though.

 

[babyblueut]

From another post from Gourmet Vapor

"I want to let you all know that our site is safe. Our security certificate expired for a short time yesterday, but we got it fixed quickly. Please let eveyone know Thank you! Cindy"

is all fixed now.

 

[benjayman2]

From another post from Gourmet Vapor

"I want to let you all know that our site is safe. Our security certificate expired for a short time yesterday, but we got it fixed quickly. Please let eveyone know Thank you! Cindy"

is all fixed now.

Thanks for the clarification well there you have it.

 

[Raynen]

Thank you everyone for being supportive and helping me out. I had such a wacky day yesterday and all the wrongs were happening. I had to step away from my computer completely so I wouldn't drive myself crazy