Great Customer Service!

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blue8091

Super Member
ECF Veteran
Jun 2, 2011
591
252
Vape Town
I recently purchased 2 808 XLs and 3 5pks of LR cartos!

I received my order very quickly and found that by mistake LiteCig had sent me 510 cartos! I contacted them via their contact page with the issue and had a response inside of an hour! I did take photos for him and sent them, and they promptly sent me the correct cartos and told me there was no need to return the others - I could toss them away. I received the correct item, again very quickly!

So, as not to waste the 510 LR Cartos - I offered them up to anybody that wanted them if they paid the postage - and someone did!! So, the 510s didn't go to waste and I provided them with the link to the store so they could make future purchases!

Thanks again!
Lisa/Overland Park, KS
:D
 
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