I've bought all of my equipment at Cignot, including a Joye eGo starter kit on on August 9th, 2010.
Today, one of my batteries died and stopped charging. I emailed Vicky, and she replied within the hour. She offered to send me a new battery, along with an envelope to send back the old battery, all covered under warranty.
I wanted to pass my experience along just in case anyone is pensive about ordering from Cignot, or if anyone is thinking of ordering some Joye equipment. I would recommend ordering it from Cignot, because they've got your back if something goes wrong!
Thanks Vicky and Cignot!
Today, one of my batteries died and stopped charging. I emailed Vicky, and she replied within the hour. She offered to send me a new battery, along with an envelope to send back the old battery, all covered under warranty.
I wanted to pass my experience along just in case anyone is pensive about ordering from Cignot, or if anyone is thinking of ordering some Joye equipment. I would recommend ordering it from Cignot, because they've got your back if something goes wrong!
Thanks Vicky and Cignot!