Halo e-liquids quality ???
- Thread starter Seb974
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I find this entire thread to be completley uncredible and without merit. Having tried Halo from the initial beta test and still using it exclusively I've never had a quality issue. Time and time again if there are any customer service issues I've read about Halo has always been available to respond and corrected any issues. I think the reputation Halo has with customers, both new and the regular users far out weights 30 or so people with an agenda. Perhaps there is another seller using the HALO name, perhaps there is someone using Halo bottles and filling them with an inferior product but I find it impossible to believe Halo is sending bad batches to France selectively and since there aren't any reported customer issues any other areas of the world I'd have to lean toward the assumption that the topic starter doesn't have all of the facts straight or...we all know taste varies from one person to another and not everyone likes the flavors Halo offers ( hard to believe but it's true ).
Whatever the case is I'd suggest taking your agenda or issues to Halo privately before being an ...... on the forum, you might find you'd get much better results.
Whatever the case is I'd suggest taking your agenda or issues to Halo privately before being an ...... on the forum, you might find you'd get much better results.
But I don't care about your opinion...!
Bottles are purchased directly from Halo by french retailers...
And this thread exists because Halo's customer service doesn't want to ear anything about these defective bottles.
And be sure than these issues are reported by our resellers, but Halo stay mute, or claim: "we've no problem with this batch !"
So, what should we do ???
So wait, the bottle is unopened and sealed yet you know it has a very light taste? How is this possible?
I purchased 7 bottles of Malibu Menthol last month (same order), I've used 5 of them, they're all from the same batch, same clear color (can be seen by transparency), looks like water (but it's not), that's how this is possible.... Why is it not possible to send one of them to Halo for analyse ???
Unless halo is selecting batches specifically for the retailers that sell to you then why is it other retailers and customers aren't complaining about bad batches ?
My bottle is unopened and sealed and it has a very light taste ! Trust me......LOL I think this proves the thread starters own credibility.
Halo, I've got 7 bottles and each one I've opened taste fine. There is 3 that I haven't open that taste horrible, will you exchange them ?
Read the whole thread and you'll know I'm not alone, and that retailers did complaint to Halo by email.
My bottle is unopened and sealed and it has a very light taste ! Trust me......LOL I think this proves the thread starters own credibility.
Halo, I've got 7 bottles and each one I've opened taste fine. There is 3 that I haven't open that taste horrible, will you exchange them ?
Let me know, are you stupid or you do it on purpose ?
I could too send an opened bottle.
I thank you guy, cause each time you post a reply, this thread is on the top of the list, and has a maximum of visibility.
Quit the sniping at each other in here, you are crossing into disruption.
Posters in this thread should be those with the issue and Halo reps.
Halo moderates this Halo forum, but I am here due to the reports on this thread.
Disruption will not be tolerated.
Thank you
Posters in this thread should be those with the issue and Halo reps.
Halo moderates this Halo forum, but I am here due to the reports on this thread.
Disruption will not be tolerated.
Thank you
I have to say that seeing this is not making me want to order the Halo juice I was getting ready to order.
I guess I am just a dinosaur. I was taught that the customer is always right.
I guess I am just a dinosaur. I was taught that the customer is always right.
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I wouldn't let this thread discourage you from ordering from Halo. I've been using their juices for almost 3 years, and have never had an issue with quality, timely shipping or customer service.
Ive never had a single problem with Halo service in over a year of dealing with them. I'am not in France and I deal with them directly.
Same here. Everything I've purchased from them has been top quality. Shipping is top notch and so are their juices.
Same for me as well, so far I have experienced nothing but top quality tasting e-liquid and customer service.
I didn't know about the 2 day rule to let the liquids sit before use and noticed they tasted much better over a little bit of time.
I didn't know about the 2 day rule to let the liquids sit before use and noticed they tasted much better over a little bit of time.
Same with me, Hell Halo's liquid is the reason I was able to quit smoking. Their liquid will be a part of my collection for as long as I vape. Or as long as they dont discontinue the flavors I like.
Having worked with the public for almost 20 years the customer IS NOT always right. More times than not they are the reason something is wrong. However I have only used Halo's product besides my DIY flavors in which I still use Halo's Fusion as a base. And have never had a problem with the juice, customer service or quality. Don't let a random forum post stop you from trying a quality product.
The only thing I have ever had a complaint with is this: a bottle of Captain Jack 24mg diminished in flavor over 2 weeks. I mean just a faint taste. Other than that, all of my other purchases have been perfect.
Definitely customer is not always right, most times they are wrong, but I do think that the matter should be dealt better.
You dont want a bad PR on your product, a negative thing about a product will spread like fire.
I love halo juice, cant get enough of them, however, in this case, having read the thread from the start seems like the customer have a case. He is willing to send back an unopened bottle to be verified. In this particular scenario the Company do not have anything to lose, they can just double check and verify whether the claim is true or not.
I just believe that human make mistakes.. the way you handle it show the person you are.
My 2 cents
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