Health Cabin Flavours in bulk, having problems. Bad service.

[baff57]

Ok can anyone help, i ordered many 100ml bottles of flavouring from Health Cabin some 2 months ago, as of yet they are still in customs, they refuse to re-send or credit, i would have thought that they were responsible for delivering as i paid for shipment but their attitude is very bad, the reason for customs seizing is because of incorrect paperwork, i have now lost nearly 300 euro.

Anyone else had problems with health Cabin?? why is their service so bad.

Where can i buy bulk flavours within europe? without nicotine.

Regards and thanks.

david

 

[oldbikeguy]

Check herehttp://www.e-cigarette-forum.com/forum/fasttech/466974-expect-delays-rejections-due-more-stringent-security-measures-hong-kong-singapore.html


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Expect delays and rejections due to more stringent security measures in Hong

 

[baff57]

What 2 months and for flavours with no nicotine that can be used in cup cakes.

 

[oldbikeguy]

Did you read it, liquid and battery's and I was just about to order some stuff, when they xray all they see is a bottle of liquid that has to be put on a plane guess you can't blame them in this day and age

 

[Skitty]

Dunno what the US is like, but in the UK the buyer is solely responsible for ensuring all paperwork is correct (unreasonable as that might be) so, assuming similar crazy rulings, legally they are not responsible and don't owe you anything unless/until it is released and returned.

That said, you would expect some kind of token apology since they did screw up, even a "here's 5% off next time" thing that doesn't help immediately.