Help my Provari is acting weird

[Doubletapz]

Hi! guys,

My provari is acting weird, when i use the check battery option, it tells me that all four of my newly charged 3.7 batteries are at 6.8v. but when i use my multimeter these same batteries are are 4.2v

Also when i use the check Ohms option and check the same atty, its reading differs a from the one in my multimeter.

please help

I think i had my provari since July.

Thanks

 

[mwa102464]

As far as the Atty resistance mine has always read a different reading then my meter as well, also dont forget to deduct your internal resistance from the reading on your meter to get the true resistance of the Atty. As far as the voltage reading 6.8V that seems to be an issue for sure and possibly a program error. I would send your unit back to Dave @ Provape, he will take care of it for you and have it back quickly with his superior customer service he has.

 

[MonsterKenny]

sounds like liquid got into the unit. Try giving it a good cleaning,
If that doesnt help, you will need to send it in for repairs.
Ken@provape.com
Or
david@provape.com

If you do need to send it in, please email one of us so we can point you in the right direction

 

[Doubletapz]

ok will try to clean it first, thanks

 

[Stonemull]

I have the same issue ..
all I did was go 4WD'ing with the dogs, the provari fell out the door up at the shack up the top of the 4wd track (its one serious driveway) .. since I couldn't find my provari in the car, figured I had left it at home and had a quick beer. Then drove over the provari with me old landcruiser and pushed it into the mud. After searching for the damn thing for a day I figured I had lost it out of my bike jacket. So managed to buy a secondhand one .. then realised that mine may be up the shack (remembered after all I did have it when I got off the bike) and got someone to hunt for it, its only been buried in mud and rained on for over a week.. now it says 6.4 to 6.8v for batterys.

I figured it maybe moisture ingress, though it seems pretty dry inside, dried it out a bit, still reads wrong, poured some isopropyl in there and shook it around, dried .. still battery reads high. I figure its got a high value resistor in there for the battery monitoring ?

Its still got a few months warranty but I don't really want to ship it from oz back to the states, I was a TV/vcr/industrial tech for 20+ years, I am going to have to try and fix it first before I give up and pay for repair I think.
I grabbed mine back in january, it has the old display cover, is there any code changes that have been done since then ?

 

[Stonemull]

all back together, serviced and working just fine.
Mine must be an older version, no wires to the top cap, has 2 of the gold spring loaded contact pins to push onto the atty contacts, had a fine coating of very fine black dust/oil around the switch area, so small amount of gunk gets in via the switch. Cleaned with isopropyl and a small artist paint brush, couple of bits of congealed dust removed with a very fine screw driver.
Had some drama when I blew on it to dry it off with my mouth and the switch decided to fall apart, took 10 minutes of hunting in the kitchen with a torch to find the switch contact membrane.
Battery voltage now agrees with my other provari, so all good and it was worth it to have a look at the 0402 tronics in there.
Only other tool needed apart from a long punch to gently tap out the top was a T6 torx screwdriver to get the display panel off, the top screw is longer and clashes with the top of the switch mode inductor, so it needs to be removed, wanted to pull it off and clean around the edge of the panel anyway.
ok, no trade secrets revealed .. over and out.