Help!!!!!!!!! Zmax came apart!

[Digitalsun]

I'm afraid I may have to break down and buy another ZMAX. Would so appear the top cap came off. If anyone knows how to get the inside out please let me know. The wires came undone and need to be re-soldered. Make me a little sad. So if anyone would happen to know how to get the PCB and all out without damage so I can fix this it would be greatly appreciated.

 

[bk78]

Good ol Chinese quality. Or you can just buy a provari and that wouldn't happen.

 

[dsy5]

Did you drop it? I'm sure it can be fixed if nothing got shorted. Without seeing it, I can't give you any tips on how to do this (and I'm not going to take mine apart to look!). Can you post any decent pictures of the insides? Maybe they would shed some light to those of us who may be able to help.

 

[cyclotron]

The first thing you need to do is to cut the glue holding the display cover in place and lift it out. Then you can gently release the board from the adhesive and slide it out the end of the tube. Soldering the connections back on should be fairly straight forward after that.
You can use either a hot glue or other of your choice to put the board back and put the screen cover back on. The top will just pop back onto the tube.

You didn't say how you managed to get your Z into that shape. I have dropped mine a couple of times with it landing on the top and the side and neither drop has caused any damage.

 

[kiwivap]

I have to agree with the other posters, Zmax caps don't just fall off. If its under warranty send it in, unless of course you dropped it. I have 6 month warranty on mine. I've dropped mine a few times now and no damage at all.

 

[dsy5]

The first thing you need to do is to cut the glue holding the display cover in place and lift it out. Then you can gently release the board from the adhesive and slide it out the end of the tube. Soldering the connections back on should be fairly straight forward after that.
You can use either a hot glue or other of your choice to put the board back and put the screen cover back on. The top will just pop back onto the tube.

You didn't say how you managed to get your Z into that shape. I have dropped mine a couple of times with it landing on the top and the side and neither drop has caused any damage.

Thanks for the info on how it is secured inside. It might be a good Idea to use a heat gun on the glued display plastic to avoid damaging it by cutting. Just go slowly and don't overheat it to the point of melting the plastic. Once you get the board out, post some pics so we can advise you as to where the wires should go, if you're not sure.

I would assume that the top cap is press fit, with some type of glue binder - a heat gun would probably assist with breaking the glue bond if one wanted to remove it.

 

[Digitalsun]

Thanks so much. I did manage to get her fixed. Though I never dropped it. What actually happened was I had my MAX in my pocket. I guess I had bent over or shifted someway that I placed pressure on the tank I had on it and it cause the top cap to come loose. I felt the dangle slightly and didn't realize what it was. Went to grab my puffer and that's when it happened.

Thankfully it was a simple fix. Just the two wires had came loose. The white wire connects to the 510 plate while the black wire is soldered to the side of the top cap housing. Simply just re-soldered those two wires and she came back to life. I do have pictures of what happened and the fix process. I will upload them shortly!

I will mention this was the V1 version of the ZMAX. I have read a couple other people having the same problem with the top cap though it was very few. V2 is coming shortly and no more placing my puffers in the pocket. Went and fashioned myself a lanyard for it.

 

[cyclotron]

Ah, I thought your wires came off the board. Sounds like it was a simple fix. I can see how having it in your back pocket could be a problem. It really amazes me that folks carry their cell phones in their back pocket. Besides the obvious potential danger it really messes with the symmetry when admiring a nice bum. It looks like there's a bit rectangular wart growing there.

 

[pherik]

Good ol Chinese quality. Or you can just buy a provari and that wouldn't happen.

You do know that the Provari's parts are china made and assembled in America right? That's what they mean by American made.

As for fixing the ZMAX depending on how it broke. If it just fell apart Smoktek is said to have a 6 month warrenty.

 

[BlkWolfMidnight]

Ahh, lets have a moment of reflection here..and ponder on when the ProVari sheep will come on in and claim that this is a win for show of how much better built the ProVari device is to the Zmax...just thought I'd get that one out of the way and say..eh, its not.
As for the cap comming off the ZMax they are under warrenty and can be sent in for repair..but since all the wires are off anyways...muhahaha, why not see if a Evolve DNA chip could be installed.....yah buddy that would rock. Just a thought, wonderful, delicious thought that it may be.
Yah, ZMax will replace it though, or should. Worse case is you can get an eGo APV from Health Cabin, they are well built and akin to the ZMax with the button lay out of the LT. Its sturdy, well sturdy enough I wouldn't want to drop it on my foot without it hurting. The buttons are crisp and clean to press and release...win/win really.

Off to get lost in the clouds of random thought I go.

 

[Big Screen D]

You do know that the Provari's parts are china made and assembled in America right? That's what they mean by American made.

As for fixing the ZMAX depending on how it broke. If it just fell apart Smoktek is said to have a 6 month warrenty.

You do know you have no clue.
http://www.e-cigarette-forum.com/forum/provape/289525-provari-made-usa.html

 

[pherik]

You do know you have no clue.
http://www.e-cigarette-forum.com/forum/provape/289525-provari-made-usa.html

Why does it say they use components from Japan, Korea, Taiwan, Malaysia, China and the USA if it's all american made?

Anyway, enough about the Provari as it is a heated debate on the forums. Yea, send it in for a warranty repair, they should do it for you. I believe they state that it is under warranty for 6 months on the site.

 

[zapped]

Why does it say they use components from Japan, Korea, Taiwan, Malaysia, China and the USA if it's all american made?

Anyway, enough about the Provari as it is a heated debate on the forums. Yea, send it in for a warranty repair, they should do it for you. I believe they state that it is under warranty for 6 months on the site.

Did you actually read the post cause it says so right there.

 

[kiwivap]

Pleeease... can we not have yet another damn provari debate.

 

[kiwivap]

Thanks so much. I did manage to get her fixed. Though I never dropped it. What actually happened was I had my MAX in my pocket. I guess I had bent over or shifted someway that I placed pressure on the tank I had on it and it cause the top cap to come loose. I felt the dangle slightly and didn't realize what it was. Went to grab my puffer and that's when it happened.

Thankfully it was a simple fix. Just the two wires had came loose. The white wire connects to the 510 plate while the black wire is soldered to the side of the top cap housing. Simply just re-soldered those two wires and she came back to life. I do have pictures of what happened and the fix process. I will upload them shortly!

I will mention this was the V1 version of the ZMAX. I have read a couple other people having the same problem with the top cap though it was very few. V2 is coming shortly and no more placing my puffers in the pocket. Went and fashioned myself a lanyard for it.

Any pics coming? I'd like to see the lanyard you made. Realize you have a holiday going on of course.

 

[bk78]

You do know that the Provari's parts are china made and assembled in America right? That's what they mean by American made.

As for fixing the ZMAX depending on how it broke. If it just fell apart Smoktek is said to have a 6 month warrenty.

Do a little research before posting please.

The ProVape-1 and ProVari are actually MADE and ASSEMBLED in the USA.

Parts - Machined right here in Monroe, WA. We use US-made stainless steel bar stock to produce the tubes, top caps, bottom caps, contact pins, etc. Everything is done on our machines locally. No outsourcing.

Bare Circuit Boards - Manufactured in Illinois. We do not purchase the circuit boards from China due to their poor quality. While the circuit boards are more expensive to produce in the USA; this is the heart of the system and it’s important to us that they are the best quality we can get. Each PCB is electronically tested before it ever sees components.

Electronic Components on Circuit Board – these are the only parts that might come from outside of the USA. Some of these parts are simply not made in the US, so we can’t get them from a US source, even though we would prefer to.

We use components from Japan, Korea, Taiwan, Malaysia, China and the USA.


Component assembly - Components are soldered onto the circuit boards at a facility outside Seattle, Washington. After getting components installed, the boards are tested several more times at our Monroe facility to ensure they are ready to ship. We test each one multiple times to give you the most reliable product you can get.

We don't cut any corners when it comes to quality control, testing, and component selection.


We love to hear all the positive comments about the ProVari and PV1. Thank you for your support!

 

[AnsonJames]

You do know that the Provari's parts are china made and assembled in America right? That's what they mean by American made.

As for fixing the ZMAX depending on how it broke. If it just fell apart Smoktek is said to have a 6 month warrenty.

Nope - not true.

"Several have asked if the ProVari is just “assembled” in the US or “made” in the US, so to address this questions here are some details:

The ProVape-1 and ProVari are actually MADE and ASSEMBLED in the USA.

Parts - Machined right here in Monroe, WA. We use US-made stainless steel bar stock to produce the tubes, top caps, bottom caps, contact pins, etc. Everything is done on our machines locally. No outsourcing.

Bare Circuit Boards - Manufactured in Illinois. We do not purchase the circuit boards from China due to their poor quality. While the circuit boards are more expensive to produce in the USA; this is the heart of the system and it’s important to us that they are the best quality we can get. Each PCB is electronically tested before it ever sees components.

Electronic Components on Circuit Board – these are the only parts that might come from outside of the USA. Some of these parts are simply not made in the US, so we can’t get them from a US source, even though we would prefer to.

We use components from Japan, Korea, Taiwan, Malaysia, China and the USA.


Component assembly - Components are soldered onto the circuit boards at a facility outside Seattle, Washington. After getting components installed, the boards are tested several more times at our Monroe facility to ensure they are ready to ship. We test each one multiple times to give you the most reliable product you can get.

We don't cut any corners when it comes to quality control, testing, and component selection.

If you're going to Troll, at least get your facts right.
17 posts and you're already causing arguments - and going on my ignore list.

 

[AnsonJames]

I have to agree with the other posters, Zmax caps don't just fall off. If its under warranty send it in, unless of course you dropped it. I have 6 month warranty on mine. I've dropped mine a few times now and no damage at all.

The top cap on the Zmax is press fit.
If you sit down with the Zmax in your pocket and a tank attached, the top cap can come off.

If the connections are intact then you can just push it in again.

The vendor warranty is the only real guarantee for the Zmax, try to find an email address on Smoks website for damaged items or email Smok at their "contact us" addy - see if you get a reply.
On saying all this the V2's are pretty reliable these days.

 

[classwife]

Thread Topic : Help!!!!!!!!! Zmax came apart!

Thanks so much. I did manage to get her fixed. Though I never dropped it. What actually happened was I had my MAX in my pocket. I guess I had bent over or shifted someway that I placed pressure on the tank I had on it and it cause the top cap to come loose. I felt the dangle slightly and didn't realize what it was. Went to grab my puffer and that's when it happened.

Thankfully it was a simple fix. Just the two wires had came loose. The white wire connects to the 510 plate while the black wire is soldered to the side of the top cap housing. Simply just re-soldered those two wires and she came back to life. I do have pictures of what happened and the fix process. I will upload them shortly!

I will mention this was the V1 version of the ZMAX. I have read a couple other people having the same problem with the top cap though it was very few. V2 is coming shortly and no more placing my puffers in the pocket. Went and fashioned myself a lanyard for it.

Help received.


As to the off topic posts...Please read the rules.

Closing thread