Hoosier E-Cig

[Archane]

I just wanted to give a shout out today to Hoosier E-Cig. In a time when its hard to find any great ejuice and equipment vendors left, i have definitely found one. The initial transaction did not go smoothly and what happened after is why i wanted to give them a big thumbs up here. I placed an order for some ejuice and then realized i chose the wrong nic level. I called their company and spoke to someone over the phone and they said they would take care of making a change and let the owners know before it was fulfilled. In the meantime just to be safe i also emailed the company and asked if the nic level could be changed or should the order be canceled and i reorder.
Well some miscommunication happened and the order ended up being canceled and i was notified but at the time of day it was there was no way i was going to be able to reorder and get it shipped the same day. Plus i was out shopping and wasnt able to just reorder right away. Now let me say this is not the first time a mistake has happened with a company and certainly wont be the last. We all know things happen, that's life. It was frustrating and i was pretty upset but i got over it and went home and did a new order.
Now here is the amazing part. They must have grabbed that order the very second it came in, i recieved a notification it was being filled minutes later and then another notification with tracking that it was shipped by ups a few minutes after that. This all happened 2 days ago and my order is arriving today on Christmas Eve. This was incredible service by them no matter how things might have started out and i know i will continue to be a long time customer of theirs just because of the amazing service alone.
Anyway just wanted to give a quick shout today because there arent a ton of companies left to supply all our vaping needs and its nice to see one stand out and provide such amazing service.

 

[Archane]

Can a mod move this to reviews of suppliers positive please? I just realized that existed, i didnt see it before, sorry

 

[zoiDman]

Hoosier E-Cig has been around for a Long Time. And although I haven't Bought anything from them for awhile, I just don't much anymore, they were always Very Easy to Deal with.

Nice to hear that they are still around.

 

[DPLongo22]

I didn't realize they started shipping again. They were always fantastic to deal with. Brent was helpful, responsive, and they always carried a very nice selection.

My first purchase from them was 9-Jun-2012. These hilariously large (5ml) cartomizers that were quite the conversation starters.

It was one of the too-many sad days when they announced they'd no longer be shipping orders (27-Mar-2021) due to governmental idiocy (a repetitive term if ever there was one).

This is great news for me. I don't know if Brent still even owns it, but I'll check their inventory to see if they have anything I could use. I'm thrilled to see that they're still around. I wish more were able to tough it out, but that's easy for me to say, sitting here at my computer.

Thanks for the heads-up, @Archane !