I'm surprised to read so many complaints about the vs, they've been doing this so long and are associated as a premium brand. But every time they release something I see a ton of complaints. But a subpar 510'really surprises me.
The opus 510 silver coating is apparently pointless. It managed to wear off on mine in less than a month. So I don't really get why he bothers. Also so,e shipped not fully tightened and on mine the heat shrink was too far up preventing full range of motion of the spring load.
Additionally the support and knowledge level of the opus creator is extremely lacking. I sent in for repair at which point they returned it saying nothing was wrong (they didn't reach out to me to tell them steps to replicate the issues). Before I realized it was the heat shrink (I think is is the issue and had mentioned the short throw ). Additionally I was told two amp charging worked via their leaflet in the box and on,h after s few emails did they have the right answer , it doesn't as discussed...furthermore I was told ,as a newcomer to Evolv, that titanium wire was supported out of the box, that I just needed to build with it and it would work... You can imagine how that worked out.
So that's my opus experience. Since which time I've been refunded.
The box itself is pretty nice outside of the weird 510 issues that seem to have wound up being the heat shrink tubing, the battery takes a while to change considering capacity./ useful vape time It was a very strange decision for Evolv to limit to 1a charging. I'm sure there were reasons (I'd love to know them) because building in lipo requirements and usb port charging you'd think they'd want to make it faster.
The opus is probably great for someone wanting to spend $230 who needs absolutely no support and expects nothing outside of the box. Someone who will conduct their own repairs and already know or have researched the dna200. For an average consumer, not a great choice.
I should add ultimately and after some bs the issue was resolved by their allowing a return to manufacturer and in a relatively amicable way.
Given there are no mailing labels and for full disclosure i have yet to return the device as I'm sitting were waiting for brain surgery and can't drive. I expect to send it back to them this week. (I add his lest they post later if he / they wind up upset by my candor , stating I was refunded and it hasn't been returned. There's no intention to keep the refund and the box, just problems getting to the post..) I should also note the repair process was completed with communication all instigated by me and with no return labels there.
For a $230 mod, I personally expect top notch customer support, mailing labels for repair, a cable in the box, and a bit more / better packaging as well as a high level of knowledge offered in support.
