How to cancel a MadVapes order?

[lfries1990]

I ordered the wrong item in an order that I made tonight facepalm and I cannot figure out how to cancel my order to re-order the correct item. I was going to open a ticket, but I don't think it will be resolved by Monday when they ship my items.

 

[WomanOfHeart]

I would go ahead and try opening a ticket. Just let them know the correct items you want and I bet they'll fix it and ship it on Monday without a problem.

 

[DonG]

They are a good vendor.......Just send them an email with the order number and the correction you would like to make and all things should be good. Be sure to include a phone # so they can call you if there any questions.

 

[Scottitude]

madvapes is one of the best suppliers out there and on top of their game; their ticket system is pretty effective.

Odds are very good that they'll see and respond to the ticket before they ship your order. Make sure to include your order # and the relevant details.

 

[Stosh]

Maybe put a post over in the madvapes forum also, they have always been very efficient
in getting my orders out fast, (may work against you in this case).

 

[Bradder]

The telephone number is (704) 624-8551. Never called it after hours but may have an answering machine. Good luck - they are very good, though, so I doubt you will have a problem.

 

[unsure]

The telephone number is (704) 624-8551. Never called it after hours but may have an answering machine. Good luck - they are very good, though, so I doubt you will have a problem.

+1

All true!

 

[Bluzeman]

Be warned! They ship stuff out really fast!

(This is meant as a compliment to madvapes, not an insult, in case anyone didn't get the humor.)

 

[lfries1990]

Be warned! They ship stuff out really fast!

(This is meant as a compliment to Madvapes, not an insult, in case anyone didn't get the humor.)

Yes they shipped my stuff today (Saturday)! Oh well, I will figure out this whole thing when they reply to my ticket.

 

[Rosco]

No fears....they will handle it perfectly to your satisfaction.......

 

[lfries1990]

Thanks everyone for your help and for encouraging me to open a ticket because I have heard some bad things about their ticket service and would not have opened one otherwise. At least the wrong item was a battery charger and not a huge ... bottle of juice or else I would be SOL seeing how I ordered late on a Friday night and it shipped the very next day at 11:30 AM (that still blows my mind a little that they shipped on Saturday).