The costs of running this huge site are paid for by ads. Please consider registering and becoming a Supporting Member for an ad-free experience. Thanks, ECF team.

How to Get in Touch with 2Fdeal Service Easier and Faster?

Discussion in '2Fdeal' started by Doris_Jamie, May 23, 2018.

Tags:
Image has been removed.
URL has been removed.
Email address has been removed.
Media has been removed.
  1. Doris_Jamie

    Doris_Jamie Forum Supplier ECF Veteran

    May 16, 2017
    To optimize the quality of our service and improve the satisfaction of our customers, we are building more means for customers to get in touch with our service team faster and easier.

    Monday to Friday, 10am to 6:30pm (Hong Kong Time)
    The turnaround time can take up to 48 hours during weekends, delay may also caused by time differences.
    [​IMG]
    ♦ All emails during business hours will be replied within 24 hours.
    Doris: doris@2fdeal.com
    After-sale: service@2fdeal.com
    service2@2fdeal.com
    To prevent our emails being blocked by your email system, we recommend you to add our email address to your address book/whitelist. If you don't receive our reply in time, please remember to check your SPAM/JUNK folders.

    ♦ Skype : qiujieyan
    If you are in the page of 2fdeal.com, you are able to connect with us by Skype directly on the right side of the homepage.
    Please bear in mind about the time difference. (We are in Time Zone 8)
    [​IMG]
    ♦ Built-in Customer Service
    – For Pre-Sale Service (Product Consulting)
    ex.
    [​IMG]
    [​IMG]


    or reach doris by email doris@2fdeal.com

    – For After-Sale Service (Order Inquiry/ Account Issue)
    ex.
    [​IMG]
    [​IMG]


    The response is given in 24 hours during business days, the response would be shown in the inbox of your 2fdeal account.

    ♦ Reach 2Fdeal team by our official social medias.

    The goal for 2Fdeal team is to connect with vapers, provide humanized service and play an important role of vaping community.
    At 2Fdeal, we believe that there is only one boss, the customer! If you have any questions or suggestions, we would be delighted to hear from you!
     

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice