Hrmm labeling wrong, or sent the wrong items?

[Shantia]

my second order with OSDIYS isnt going nearly as smooth as my first order did ..I only received 6ml versions of the larger bottles i ordered, which i contacted them about and they said they would send them out that day..So i'm happy with that, but as i sifted through the rest of my order to verify i received everything, i noticed some ...flukes. I ordered toasted almond, and toasted marshmallow..Received two bottles that say toasted almond, none that say marshmallow. One smells like almonds the other MIGHT be the marshmallow, it smells sweet but not really like marshmallow...weird. I also ordered coconut extra, and caramel original...What i received says coconut (no extra) and caramel (no original)...Now these are TPA's flavorings so i know she has regular coconut and extra, and 3 different flavors of caramel!

Now for my question, do they label bottles as they fill them? did i just receive bad labels or do i need to call again and have the flavors i actually ordered sent out to me?

 

[Kimerpuff]

Shantia,

I am going to give you a call today, as I mentioned on the phone we have a new employee and we are working through training issues. We will make this right for you! I appologize for the errors!

 

[Shantia]

I appreciate it Kimerpuff, i love your store and am loving your customer service!